API Product Manager
360Learning
Software Engineering, Product
New York, NY, USA · Remote
Posted on Tuesday, April 30, 2024
Our Product team comprises Group Product Managers and Product Managers. In the API Squad, the Product Manager works with 4 Software Engineers.
As a Collaborative Learning platform, the ability of 360Learning to be natively integrated with its ecosystem is strategic. We are delivering an ambitious roadmap to deliver the API playbook to increase large & enterprise clients' stickiness and deployment success.
We are recruiting a Product Manager with a strong technical background who will own the functional and technical scope of the API squad. The product manager needs to cover the fundamental knowledge of product management with an in-depth knowledge of API specific use cases.
Strategic goals we want to achieve in 2024:
- Having a best in class API library (complete, with the right limitations and security threshold, documented, sandbox accessible, SLAs)
- Our partners and customers can build new integrations thanks to our best-in-class API
- Our Large/enterprise clients connector deployments are successful, and we are recognized in our industry for being best-in-class
- Monitoring the usage of our APIs, and understand what integrations are working / not working
Within 1 month you will:
- Become a Trello expert through our onboarding process
- Understand our product offering through training
- Meet the global team through virtual coffee meets and happy hour
Within 3 months you will:
- Write features specifications and user stories for our API and Integrations
- Manage the roadmap and product backlog of your squad
- Ensure timely and effective delivery of new features (including tests)Attend customer discoveries and adapt solutions consequently
Within 6 months you will:
- Become a subject-matter expert for any topic related to the product backlog, the roadmap and the user stories in your squad
- Partner with other key stakeholders like other Product Managers, the Engineering Manager
- Get your solutions challenged by internal and external stakeholders
- Be accountable for your squad's performance against target KPIs
- Be accountable for your squad's quarterly OKRs
The Skill Set:
- 5+ years of experience as an API architect with hands-on experience leading large scale technology modernization projects
- Ability to provide the architectural leadership in shaping strategic technology programs using API first approach
- Driving product vision into delivered products and solutions
- Proven impact working in a startup, scale up or consulting firm
- Demonstrated ability to work with engineering and Product Management teams to discuss technical concepts, make tradeoffs to remove roadblocks, and evaluate new ideas
- Ability to write and maintain technical guides
- Experience in managing complex problems involving multiple technical and business stakeholders
- Team spirit and good communications skills, including the ability to communicate solutions effectively to technical and non-technical audiences
- Leadership and conflict resolution skills necessary
- You have working proficiency in English (level B2 or equivalent)
- Enthusiasm for our culture explained here
What we offer:
- Compensation: Competitive salary which includes a variable component and equity
- Benefits/Perks: Comprehensive medical, vision and dental insurance, 401k matching starting the 1st day. Generous parental leave policy. Level up your skills with our very own platform. View our CSR charter.
- Balance: We offer 20 days of annual PTO + 5 days for sick leave + holidays! We are remote-friendly and promote flexible work hours.
- International team: Offices in London, New York and Paris
- Culture: A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: https://360learning.com/blog/360learner-journey/
Interview Process:
- Phone Screen with our Talent Acquisition Manager
- Discovery Meeting with our Group Product Manager
- Case Study with our VP Product and our Tech Lead
- Clarification Meeting with our Head of Professional Services and one of our Product Manager
- Culture Fit Meeting with our Chief Product & Technical Officer
- Ref Checks
- Offer!
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