360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

• Execute accurate and timely product creation, updates, activations, and deactivations across all platforms while proactively resolving data issues and meeting SLAs.
• Independently manage daily catalog operations, owning routine tasks and issue resolutions to minimize manager involvement.
• Act as a point of contact for internal teams, providing clear and timely support for catalog, pricing, and storefront inquiries.
• Track, prioritize, and handle catalog requests and issues using JIRA or similar tools, ensuring proper documentation and SLA compliance.
• Maintain up-to-date documentation and standard operating procedures while driving process improvements to enhance accuracy and efficiency.

• Bachelor’s degree in Business, Information Technology, Marketing, or a related field, with 0–1 year of relevant experience and overall 3 years of office experience.
• Knowledge of HTML is a must have; and experience with HCL Commerce or other e-commerce platforms is a plus.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent written and verbal communication skills, with the ability to translate technical details into clear, actionable information
• Proven ability to manage multiple priorities, follow structured processes, and collaborate effectively with cross-functional teams.
• Strong focus on documentation, data accuracy, and process improvement.
• Exposure to catalog and product systems.