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Telesales Representative

51Talk

51Talk

Sales & Business Development
El-Khalifa, Al Abageyah, El Khalifa, Cairo Governorate25, Egypt
Posted 6+ months ago

Company Description

51Talk Online Education Group (NYSE: COE) is a global online education platform specializing in online English education. The company's mission is to unite the five continents into one by enabling effective communication through a common language. 51Talk offers live, interactive online English lessons that can be accessed anytime and anywhere. Using a shared economy approach, the company connects students with a large pool of highly trained and qualified teachers and leverages feedback and data analytics to provide a personalized learning experience. The company is headquartered in Singapore and has offices in Beijing, Taiwan, Hong Kong, Singapore, Kuala Lumpur, Manila, and Saudi Arabia.

Role Description

This is a full-time on-site role for a Telesales Specialist, located in Qesm El Maadi. The Telesales Specialist will be responsible for contacting potential and existing customers via telephone to promote and sell the company's online education services. Daily tasks include making outbound sales calls, identifying customer needs, providing product information, and resolving customer queries. The specialist will also follow up with leads, maintain customer records, and work closely with the customer support and training teams to ensure a high level of customer satisfaction.

Qualifications

  • Experience in Sales for 1 year or more
  • Strong Communication skills
  • Customer Service and Customer Support skills
  • Proven ability to meet or exceed sales targets
  • Excellent interpersonal skills and the ability to work effectively in a team
  • Proficiency in using CRM software is a plus
  • A bachelor's degree in Business, Marketing, or a related field is advantageous

Salary: 12k to 15k basic salary based on experience plus Unlimited Commission

Medical and Social Insurance