About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward!

Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA

Job Overview:

You will be responsible for building and maintaining long-term client relationships, acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.

As the Senior Business Development Executive you will:

• Build long-term relationships with existing clients to retain and grow them.
• Acquire new clients end-to-end; from prospecting to closing and meeting individual and team targets.
• Increase revenue and retention rate for accounts through driving intentional upsell and cross-sell motions to meet the clients’ business objectives.
• Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.
• Identify growth opportunities within the account segment.
• Resolve all client complaints, requests, and inquiries within the predetermined SLAs.
• Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts.
• Perform other job-related tasks as needed.

The ideal candidate will have:

• Bachelor's degree in business or a relevant major.
• Proven experience of 3-6 years in business development or sales, preferably in the E-Learning industry.
• Experience with CRM, HubSpot is preferred
• Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences.
• Able to prioritize and perform effectively in a highly dynamic work environment.
• Excellent command of the English Language (both written and spoken).
• Experience in customer support is a plus.
• Proficiency in MS Office

Why join us?

• Competitive salary packages
• Flexible work arrangements
• Family Medical insurance
• Access to a wide range of courses on our platform