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Sr. Tech Program Manager, In Life Services Data & Analytics

Amazon

Amazon

Operations, Data Science
Bellevue, WA, USA
Posted on Aug 27, 2024

DESCRIPTION

Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision.

You would be a great fit for this role if you enjoy and excel at:
- Thinking Strategically and develop 3-year plans across different organizations.
- Autonomously coming up with and quickly implementing innovative and disruptive ideas
- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers.
- Influencing a broad set of stakeholders and working with diverse 3P vendors.
- Solving analytical problems and drawing conclusions from large complex data sets

Key job responsibilities
- Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed.
- Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort.
- Recommending and implementing changes to 3P systems design, data structure and reporting standards.
- Project and Change management from conception to completion.
- Writing clear documents, and leading project meetings with Sr. Management.
- Ensure products are working in all the aspects (data accuracy, automation, features).
- Be the voice of the customer and articulate their needs.
- Evaluate new features from the technical point of view to understand the impact in development required.
- Work with project managers on development, launch process, beta product, acceptance criteria.
- Influence the strategic direction (business and technology) and analytics org priorities.
- Establish/simplify processes to ensure product meets customer needs and audit mechanisms.