DESCRIPTION

Amazon Web Services (AWS) Hardware Engineering is a fast growing and leading-edge research and development team that creates enterprise compute and storage server designs for our innovative web service and e-commerce technology platforms. Our designs are industry-leading in terms of performance, frugality and operational excellence, and are critical to the success of the AWS business and the hundreds of thousands of customers who use utility computing today.
We are seeking an experienced Technical Program Manager (TPM) to define and build the next generation of our cloud servers. Our success depends on our highly respected server infrastructure; we’re handling massive scale and rapid integration of emergent technologies.
The ideal TPM candidate will be an experienced program manager who is skilled in managing hardware product development teams across several geographic regions using a variety of suppliers. The successful candidate will be an innovative self-starter and leader. The candidate will be familiar with the cloud computing industry and AWS offerings and will be passionate about providing the best possible customer experience at the best cost. The candidate will have an obsession with data and precise analysis and will use these as inputs to make decisions.



Key job responsibilities
•You manage large, complex technology initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.
•You successfully manage all stages (from concept to delivery).
•You work closely with your customers to understand their short and long term business goals and product needs.
•You are responsible for the delivery of platforms through driving and coordinating the efforts of an interdisciplinary team across hardware design, component development, firmware, test, and qualification, along with external suppliers and design partners to develop, deploy at scale, and provide ongoing operational support for the servers you deliver.
•You are actively involved in the sustaining operational health of the platforms you support
•You understand the architecture of the systems you work with (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements). You influence team technical priorities and business strategy through data-driven contributions.
•You communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You partner successfully with customers, stakeholders, and engineering teams.
•Your program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.
•You are a simplifier. You judiciously add, refine, and remove procedures. By applying project management best practices, you increase the productivity and effectiveness of the teams you work with.

A day in the life
What you will do: As a TPM on the Edge Hardware Engineering team you will be responsible for leading AWS Outpost fleet operations and hardware product development programs in a highly cross-functional environment which includes internal customers, external vendors and technology partners. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience at a world-class cost point. This is a fast-paced challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work in a dynamic, challenging, and fast-changing organization. We’re changing an industry, and we need leaders who are ready for this challenge and who want to reach beyond what is possible today.

Why you will love it: You will have exposure to teams and leaders across the entire company. You will be a part of a leading edge research and development team. You will see many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for Amazon.


About the team
AWS Outposts is an on-premises version of AWS public cloud. To learn more about Outposts, you can visit: https://aws.amazon.com/outposts/
We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story.