DESCRIPTION

As a member of the Enterprise Engineering’s you will be collaborating across numerous Amazon teams surrounded by people who are passionate about optimizing services critical to Amazonians success and productivity improvement.

Enterprise Engineering is looking for a team member for the administration, maintenance, and development of the ServiceNow platform. The ideal candidate is innovative and has great problem-solving skills. You must be comfortable working on core application administration, creating workflows, data management, scripting, integrations and process automation. You will work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly communicate on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.

Key job responsibilities
The ServiceNow Developer will contribute to the following core team areas:
• Perform technical administration and maintenance of ServiceNow IT Business Management.
• Partner with cross functional teams to build enhancements and integrations that scale.
• Create ServiceNow workflows and business rules for service improvements.
• Interface with ServiceNow for all operational requests / issues / planning.
• Lead ServiceNow release upgrades, system updates, patches, and configuration changes.
• Mentor team members on design, and estimating activities in ServiceNow IT Business Management.

About the team
Enterprise Engineering is an internal IT organization dedicated to improving the productivity of all Amazon employees through well scaled, highly available enterprise solutions. As Amazon meets the challenges of constant growth, Enterprise Engineering is the key organization that will ensure Amazon's productivity platform needs are well integrated, streamlined, and effective for driving business results.