DESCRIPTION

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.

Amazon Hub Delivery allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.

The Hub Delivery team is looking for a Supply Chain Manager (SPM). The SPM is an expert on problem solving and can apply program management, planning skills, and analytical techniques to the business across many geographies, products, and segments. This is a globally focused role will focus on strategy and business planning for this delivery channel within the Last Mile organization. The SPM will cover multiple aspects of Business Analytics, Planning and program management for Amazon Hub Delivery.

Key job responsibilities



A day in the life
- Using topology, cost, speed, and quality data to identify zip codes and cities where Hub Delivery should expand in
- Building analytical models to estimate program TAM (Total Addressable Market) and Long-Range (3 year), annual, and quarterly forecasts and plans for this business
- Developing and implementing new metrics to better understand business health
- Running data and process deep-dives to continuously improve our product offering and business performance
- Quantifying initiative impact to help with prioritization

About the team
The Hub program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios!