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Principal Technical Program Manager, Bot Mitigation, Traffic Engineering

Amazon

Amazon

IT, Operations
Sunnyvale, CA, USA · United States · Seattle, WA, USA
Posted on Dec 24, 2024

DESCRIPTION

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.

We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts.

As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.

Key job responsibilities
- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.
- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.
- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.
- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.

BASIC QUALIFICATIONS

- 7+ years of working cross functionally with tech and non-tech teams experience
- 7+ years of program or project management experience
- 7+ years of managing, analyzing and communicating results to senior leadership experience
- Bachelor's degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Familiarity with cloud security, bot detection and management, account fraud, or consumer identity protection

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.