Senior Product Manager , End User Computing
Amazon
DESCRIPTION
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Would you like to help our customers deliver a more productive and secure working environment for their end users? Do you want to help IT organizations achieve their sustainability goals?
End User Computing helps customers improve the security of the workplace while helping them achieve their goals for sustainability and budget optimization. As Sr. Product Manager, for End User Computing, you will lead the strategy and planning to drive customer adoption and revenue growth of new Amazon WorkSpaces services including WorkSpaces Thin Client. As a Product Manager, you'll ensure our customers make the most of our capabilities to solve their business challenges. To do so you will develop positioning, messaging, and go-to-market plans for key customer use cases. You will own putting those plans into action, measuring the results, and communicating the impact. You will work in collaboration with go-to-market, marketing, sales specialists, and the broader AWS sales organization to execute your vision. You will also be responsible for identifying and mitigating friction points that come in the way of customer adoption and satisfaction with the service, building mechanisms so that your efforts can scale. You will champion the voice of the customer to make sure our development teams are always working backwards from their needs.
The ideal candidate will have a business, strategic, and technical background that enables them to deeply understand customer problems and challenges, drive a customer engagement from start to finish, and interact as easily with IT leaders as you do with IT administrators. Your ability to understand our products in-depth will earn you trust with engineering and solution architects. You should also have the ability to work cross-functionally using data to influence teams outside of your organizational boundaries. You will have a proven track record working with early-stage products and use a customer-centric mindset to help customer ramp quickly.
Key job responsibilities
• Develop go-to-market plans for product use cases within End User Computing
• Analyze customer trends within those use cases to develop positioning and value propositions for each focus area
• Apply understanding of industry and competitive context to shape messaging about how our solutions address customer needs
• Work with sales, partner development, and marketing to design and execute programs, and events that drive adoption and customer success; measure and communicate results
• Craft content for press activities and sales presentations
• Scale go-to-market efforts through internal enablement activities
• Work with engineering and inbound product managers to create a roadmap of features that drive customer adoption
• Conduct customer briefings, present at industry events,, and further thought leadership around end user computing
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- BS/BA degree (Master’s degree preferred) in Computer Science, Information Systems or Business.
- 5+ years of demonstrable experience in one or more of the following areas: product management, business development, sales or marketing
- Demonstrated track record in crafting technical product positioning, messaging, content and programs
- Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment
- Demonstrable ability to meet tight deadlines while managing multiple projects
- Exceptional writing skills to create narratives, presentations, blogs, white papers.
- A work ethic based on a strong desire to exceed expectations
- Ability to work effectively with cross-organizational teams in an international, diverse and complex organization
- Strong written and verbal communication skills to positively influence decision making
- Comfortable presenting and interfacing with leadership
PREFERRED QUALIFICATIONS
- Masters in Computer Science/Engineering/Mathematics and/or MBA
- Broad technical breadth and depth including familiarity with data center technologies, virtualization and public cloud
- Demonstrated success in delivering high quality technology products/services in a scale up environment where priorities can shift rapidly
- Experience in driving a high level of focus and excellence with a strong, talented, opinionated team
- Experience driving a technical global product and team with end to end inbound and outbound product responsibilities
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.