DESCRIPTION

The ProServe Cloud Architect (PCA) is a key member of the Telco, Media, Entertainment, Games, and Sports ProServe team, responsible for driving the technical sales engagement, shaping solution architecture, and influencing revenue generation throughout the sales cycle. This role combines deep technical expertise with a consultative approach, working closely with sales teams to design and present ProServe solutions and offerings that meet customer needs, accelerate deal closure, and drive customers for life. The PCA role has accountability in both pre-sales and post-sales, acting as our customer's advocate for the transformational outcomes they are looking to achieve on AWS.

To achieve the desired outcomes for this role, the PCA works closely with customers to understand their business objectives and how technology will enable those outcomes. PCAs are responsible for solutioning during the pre-sales motion, providing demonstrations, initial scoping and designing, and managing AWS solutions, providing technical guidance and best practices. PCAs have a deep understanding of AWS products and services, along with our partner (GSI/SI and ISV) solutions. PCAs are skilled in consultative sales and architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer.

They are responsible for leading the solution design to address customer business outcomes (CBO). They act as the conduit between ProServe Account Executives and ProServe Shared Delivery Teams (SDT) to ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. PCAs are often trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. PCAs share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.

Key job responsibilities
* Drive innovative cloud based outcomes with customers for the intent of driving AWS platform adoption and ProServe bookings.
* Define repeatable solutions to improve deal velocity.
* Alignment of proposed solution with customer needs Identification of cross-selling/upselling opportunities
* Successful handoff of solution to delivery teams
CSAT

About the team
About AWS:

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
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Work/Life Balance
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