Welcome to Avenues São Paulo! Since our doors opened in August 2018, we've been on a mission to provide a truly transformative educational experience. Through immersive English language learning and dynamic interdisciplinary projects, we prepare our students to become future worldwise leaders uniquely equipped to understand and solve global-scale problems. As part of the Nord Anglia Education network, we're proud to stand alongside Avenues New York, shaping the future of education together. With a vibrant community of over 1100 students, ranging from as young as 18 months old through to graduation, our campus buzzes with a culture of innovation, creativity, collaboration, and state-of-the-art technology. Join us as we embark on a journey of lifelong learning and growth and discover why there's no place quite like Avenues São Paulo.

The Opportunity

The Operations Manager ensures that all operational aspects of the Primary Division of Avenues São Paulo function smoothly and efficiently. S/he nurtures an operations culture that is relentlessly focused on high quality service and continually improving the experience of teachers and families. This role ensures that everything just works well. This is a unique opportunity for someone who is beginning the career in operations and is looking to grow with a rapidly scaling organization.

Responsibilities

Lead school operations

• Ensure the division is fully operational at the beginning of the school year and that all needs are met throughout the school year.
• Ensure that division systems are consistent, user-friendly and efficient.
• Develop and manage organizational systems for a wide range of kindergarten activities.
• Provide project management support to the division leadership.
• Key areas of ownership include arrival & dismissal, student list, purchasing, financial stewardship, facilities, and transportation.

Build Culture

• Build and nurture an operations culture that is relentlessly focused on high-quality service and improving the experience of teachers and families

Team management

• Effectively lead an Operations Coordinator while also working individually on projects to ensure the high quality. Coach and mentor team members. Be responsible for team performance.

Leverage shared services

• Builds strong relationships with the campus wide services team to ensure that all functions that work with the division (nursing, food service, extensions, security and facilities) result in high levels of stakeholder satisfaction.

• 2-8 years of professional experience, with 2+ years experience in operations or teaching;
• Ability to lead effectively through relationships, persuasion and influence
• Track record of both developing strategies to meet goals and executing effectively on that strategy; great planner with excellent follow through
• A keen analytical, problem-solving approach, including in ambiguous situations that require figuring out new solutions rather than taking predetermined paths to success
• Professional proficiency in English and Mandarin. Strong written and verbal communication
• Rolls up sleeves to get the job done and gets the right work done even amidst ambiguity
• Sense of deep personal responsibility for the organization's success
• A keen eye for detail and a commitment to accuracy
• Passion for education; experience in high quality schools is a major plus

Avenues is deeply committed to diversity, equity and inclusion throughout our organization. We strive to uphold a culture in which every colleague feels that they belong, are trusted, and are valued. We welcome applications from candidates of all backgrounds, and strongly encourage candidates from traditionally underrepresented communities or groups to apply. Avenues offers competitive compensation and a generous benefits package.

Avenues upholds the highest standards for safeguarding the physical and emotional wellbeing of children. As an essential aspect of this commitment, all offers are contingent upon successful completion of careful reference and background checks.

Avenues is deeply committed to diversity, equity and inclusion throughout our organization. We strive to uphold a culture in which every colleague feels that they belong, are trusted, and are valued. We welcome applications from candidates of all backgrounds, and strongly encourage candidates from traditionally underrepresented communities or groups to apply. Avenues offers competitive compensation and a generous benefits package.

Avenues upholds the highest standards for safeguarding the physical and emotional wellbeing of children. As an essential aspect of this commitment, all offers are contingent upon successful completion of careful reference and background checks.