As a Sales Development Representative (SDR), you will be the first point of contact for both inbound and outbound inquiries. The primary goal is to generate a qualified pipeline by nurturing potential customers and setting qualified discovery calls. This role involves helping customers find the right solutions to meet their needs while ensuring a positive experience. You will collaborate with the sales and marketing teams to drive new business and revenue growth.

What you’ll do:

• Respond promptly to inbound inquiries from potential customers via email, phone, and social networks.

• Proactively reach out to potential customers through outbound calls, emails, and social media to generate new leads.

• Engage with potential customers to understand their needs and provide tailored solutions that align with their goals.

• Collaborate with the sales and marketing teams to nurture inquiries and set qualified discovery calls that lead to new business and revenue.

• Maintain accurate and detailed records of customer interactions and ensure database health by regularly updating customer information in our CRM system.

• Continuously learn about our industry and the unique benefits of our products and services to provide the best possible support to potential customers.

What you’ll bring:

• 1-2 years of customer-facing experience, preferably in technical or software product sales.

• Strong desire to pursue a career in Sales and/or Marketing.

• Ability to multitask and thrive in a fast-paced environment.

• Excellent listening and communication skills.

• Results-oriented with a proactive and disciplined approach to managing time effectively.

• Team-oriented attitude.

• Able to work flexible hours as required by business priorities.