About the role:

We are looking for a seasoned Program Manager with a passion for innovation and business impact. This role will be a valued contributor in Blackbaud’s pursuit to become even more partner-obsessed and platform-focused while delivering on our employee value proposition to fuel social impact, benefit from opportunity and growth, support success for all and understand through experience that you matter. This highly motivated individual will bring a disciplined analytical approach combined with creativity. Strategic thinking and exceptional communication skills will be key assets as you translate partner profitability into Blackbaud business impact.

What you’ll do:

• Evolve the ISV program strategy and execution to further increase the number of participating partners and expand the number of integrations with existing participants

• Lead Blackbaud marketplace ideation process from business case, planning and governance, business value, solution differentiation, and business modeling to enhance the ISV program value proposition while improving the customer experience

• Collaborate with Blackbaud GTM teams to enable new customer connections with program integrations

• Collaborate extensively with partner enablement to raise program awareness and updates

• Review partner listings for quality prior to being published in the Marketplace

• Manage, monitor and grow ISV program key performance metrics

What you’ll bring:

• 1-2 years of experience developing GTM offering with Partners

• Knowledge of ISV and marketplace ecosystems and awareness of industry trends

• Ability to create program offerings based on regional and market requirements

• Understanding of partner performance metrics related to membership, customer engagement, and marketplace activity

• Innovative ‘sky’s-the-limit thinking’ with the ability to envision and architect new GTM motions