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Manager, Business Operations & Strategy

Bright Horizons Family Solutions

Bright Horizons Family Solutions

Kirkland, WA, USA
Posted on Thursday, July 11, 2024

We're hiring a Manager, Business Operations & Strategy!

The Manager, Business Operations & Strategy will support the Center Operations leadership team in driving key strategic initiatives to support business operations and strategic goals. Reporting to the Director, Center Strategy & Operations, this dynamic role will serve as an in-house consultant, supporting both planning activities and strategic projects across the Center Operations organization

What you will be doing in this role:

Business Strategy & Planning

  • Support business strategy coordination and planning activities across the center operations organization

  • Enable data and insights-driven decision making across the center operations business

  • Conduct financial modeling and business case development for key strategic initiatives and any ad-hoc needs at the request of the COO

  • Summarize KPIs and updates for Center Operations in strategic presentation materials for Executive Committee and Board of Directors

Data Analytics & Reporting

  • Synthesize information from multiple data sources and gaining a working knowledge of source systems to support the evolving data analytics strategy for center operations

  • Work with Field leadership to vet and prioritize needs for metrics and KPIs, piloting reports before they are developed into dashboards

  • Work with Business Intelligence team to create new dashboards, summarizing needs from various stakeholders and further vetting requirements to streamline work for BI

Project Management

  • Serve as project manager for initiatives impacting Center Operations

  • Identify opportunities to optimize and streamline processes within the Center Operations support functions

What we hope you will bring to this role:

  • Bachelor's Degree

  • 3 Years of Business Experience

Additional Job Requirements

  • Experience in management consulting strongly preferred

  • Analytical and strategic problem-solving capabilities in finance and business subjects

  • Experience with business case development and financial modeling

  • Highly proficient in Excel, PowerPoint, and visualization tools such as Tableau or Qlik

The salary range for this position is $85,000-$90,000.

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.


Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.