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Sr Program and Curriculum Specialist, Certified Paralegal

Cengage Learning

Cengage Learning

Multiple locations
Posted on Sunday, June 9, 2024

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

The Sr Program and Curriculum Specialist, Certified Paralegal, will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.

What you'll do here:

Course Support and Development

  • Act as the liaison between Instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

  • Help facilitate the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

  • Support planning processes to ensure courses meet high-quality standards.

  • Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.

  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.

  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.

  • Help maintain course quality and instructor support.

  • Review survey feedback, ratings, and Discussion Area posts and communicate results and feedback to the instructors.

  • Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

  • Associate's degree in Paralegal Studies, or related field

  • Certified Paralegal (CP) or equivalent certification

  • 2-3 years' experience in a comparable professional capacity, or similar professional role

  • 0-1 years of people management experience

  • 1-2 years instructing experience in person and/or online

  • Proficiency in legal research, drafting legal documents, and case management

  • Familiarity with legal terminology and procedures

  • Strong organizational and time management skills

  • Ability to work independently and collaboratively with legal professionals, certifying bodies, or institutions.

  • Commitment to maintaining confidentiality and ethical standards.

  • Some experience creating student-facing educational content

  • Willingness and ability to learn new technologies and platforms

  • Strong teamwork capabilities and communication skills.

Nice to Have

  • Bachelor's degree in Paralegal Studies or related field

  • 1-2 years of people management experience

  • Experience in creating educational content.

  • Familiarity with current educational technologies.

  • Participation in the development of online educational materials.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.


At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD