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EMEA SDR Manager

Certica Solutions

Certica Solutions

Sales & Business Development
United Kingdom
Posted on Thursday, July 11, 2024
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create something awesome. And that's where you come in:
As Manager of EMEA Sales Development, you will lead a team of Sales Development Representatives that focus on generating quality Inbound and Outbound pipeline for our EMEA Sales team. You will lead, coach, and manage the SDRs to ensure consistent practices and processes amongst the team that align with our go to market strategy in the EMEA Market.

What you will be doing:

  • Identify and track key performance metrics to ensure SDR team members are achieving their quarterly quotas and improving performance in weekly 1:1s.
  • Regularly coach SDR team members through call reviews, role plays, tactical trainings, etc
  • Hire and onboard new, high-performing SDRs as needed
  • Develop efficient workflow processes, personalized inbound follow up sequences, and outbound targeting tactics to engage with prospect accounts.
  • Focus on generating high quality pipeline for our Sales team that will contribute to bookings
  • Be data-driven. Be comfortable building targets for team members, forecasting pipeline generation, analyzing data and building/reviewing reports in Salesforce and Tableau
  • Work closely with the Demand Gen team to provide feedback on campaigns, monitor inbound volume to track conversions, and ensure your team is meeting SLAs
  • Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes.
  • Collaborate with cross-functional Leaders in Marketing, Sales, Customer Experience, RevOps to ensure effective communication and strategy alignment.
  • Create career growth opportunities that support the established promotion path for SDRs.

Your Profile:

  • +2 years experience with leading Sales Development/Sales teams
  • Bachelor’s Degree Preferred
  • Extensive experience with SDR tools like Salesforce, Outreach, Linkedin Sales Navigator etc.
  • Executive presence: comfortable leading meetings with Senior Leadership
  • Coachable: actively listens to and implements manager feedback
  • Passion for coaching and mentoring your team members. Their success is your success.
  • You are proactive in seeking new solutions and organized in your task management.
  • You are open, honest, and highly collaborative.
  • You are committed to a diverse and inclusive workplace.

Get in on all the awesome at Instructure:

  • Excellent benefits and perks, because we want you to be happy and healthy :)
  • Private Vitality Insurance
  • Lifestyle Spending Account (LSA)
  • Tuition Reimbursement
  • Generous PTO and flexible working
  • Because you get to help us grow a culture of awesomeness. But most importantly, you get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do
  • And more!
We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related. If this role excites you, don’t let our role description hold you back, tell us about your journey, tell us what you’ve learnt and get applying!
At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.
All Instructure employees are required to successfully pass a background check upon being hired.