About You – experience, education, skills, and accomplishments

• Bachelor’s degree or equivalent work experience.

• 1-2 years of experience in a financial services role.

• Proficient level of MS Office including Excel

It would be great if you also have . . .

• Proficient level of other languages, besides English.

• Previous experience in credit controlling.

What will you be doing in this role?

• Work with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails and mail.

• Provide appropriate support/copy documentation, as requested by clients or required to support claim for payment; research client queries and provide appropriate responses in a timely manner.

• Account reconciliation to align with client accounts - some research into payments will be required; interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.

• Maintains accurate individual measurement and performance statistics.

• Produce reports relating to debt analysis as required

About the Team

This role works as part of a global collections team & is focused on the collection of overdue invoices and managing aged debts portfolio.

Hours of Work

This is a permanent full-time position. Hybrid role, 2 days per week in the Jersey office.