We are looking for a Service Operations IP Analyst to join our Recordals team in Belgrade. This is an amazing opportunity to work on tasks related to the end-to-end Recordals process, inclusive of all IP types. If you’re curious about the world of intellectual property and want to learn more, we’d love to hear from you!

About You – experience, education, skills, and accomplishments

• Bachelor's degree or equivalent work experience

• Proficient in English

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

It would be great if you also had . . .

• High level of professionalism and energetic approach

• Excellent writing, presentation and overall communication skills

• Excellent organization and prioritization skills

• Good analytical skills and attention to detail

What will you be doing in this role?

• Demonstrate responsibility for performing full range of tasks related to recordals process, with limited guidance from supervisor

• Independently fulfilling operational tasks, that include communication with the clients, communication with the network of agents and ensuring that all deadlines, both internal and external, are met.

• Responding to inquiries from clients regarding recordals process related to different IP rights Performing data verification and checking whether information provided by client is in accordance with information found on national IP databases

• Ensuring timely project delivery while fostering effective collaboration across operational teams and internal stakeholders (Customer Account Managers, Sales, Product, etc)

About the Team

IP Recordals is global, high functioning team that has 60+ people across Serbia, India, and Jersey and the role will involve working closely with our global team members to ensure the delivery of information and completion of tasks whilst working alongside other internal teams. The team in Belgrade consists of 30 people and is reporting to the Senior Manager, Service Operations.

Benefits:

• Holidays: 25 days paid leave per annum

• Private Health Insurance

• Paid Lunch

• Yearly Bonus

• Yearly Merit Plan

• My Learning Platform

• Fit Pass

• Life Insurance

• Accident Insurance

• Mental health care

• Company bicycles for rent free of charge

Hours of Work

This is a full-time position, with core engagement hours within the CET time zone. This is a hybrid position, and you will be expected to work from our Belgrade office for a minimum of 3 days every other week.

Please note that only shortlisted candidates will be contacted.

#LI-Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.