Team Manager, Content Curation
Clarivate
Penang, Malaysia · Bayan Baru Bayan Lepas, Pulau Pinang, Malaysia
Posted on Apr 16, 2026
- Lead the day-to-day operations of a team responsible for curating, reviewing, and maintaining Chinese researcher profiles.
- Plan, assign, and monitor work to ensure delivery against quality, productivity, and turnaround time targets.
- Provide guidance, coaching, and performance feedback to team members and support their ongoing development.
- Ensure consistent application of editorial policies, curation rules, and workflow procedures across all profile curation activities.
- Use Chinese language expertise to support accurate interpretation of researcher names, affiliations, publications, and related metadata.
- Guide the team in handling profile complexities, identity resolution issues, and data quality exceptions related to Chinese profiles.
- Monitor output quality, identify gaps or error patterns, and drive corrective actions and process improvements.
- Maintain team statistics, operational reports, and performance updates as required.
- Support hiring, onboarding, and training of team members for Chinese profile curation work.
- Collaborate with relevant stakeholders to resolve workflow issues, clarify policies, and support operational delivery.
- Contribute to initiatives that improve workflow efficiency, quality control, and consistency of researcher profile data.
Minimum Qualifications
- Bachelor’s degree or equivalent.
- 5+ years of relevant experience in content operations, data curation, editorial operations, or a similar environment.
- Prior team handling or supervisory experience.
- Fluency in spoken and written Chinese, with good command of English.
Preferred Qualifications
- Experience in researcher profile curation, scholarly metadata, or bibliographic content operations.
- Familiarity with Chinese researcher data, affiliations, and name-disambiguation challenges.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.