Director, K-12, Strategic Account Manager (Residing in Kansas or Missouri)
College Board
Director, K-12
College Board – State & District Partnerships
Location: REMOTE, but must live in Kansas or Missouri
About the Team
The MRO (Midwest Regional Office) K-12 team at College Board is a dynamic, high-energy team focused on expanding opportunity for students by partnering with educators in high schools, school districts, and state departments of education. We sit within State & District Partnerships (100+ staff), a highly engaged group that works to provide opportunities to students through promoting the use of College Board programs and services including assessments (SAT, PSAT, & AP), BigFuture and College Board Search.
About the Opportunity
As a Director of K-12, Strategic Account Manager, you are directly responsible for managing relationships with key stakeholders at schools, districts, states, and/or associations within an assigned territory. Your ability to build deep and meaningful relationships within this community plays a critical role in the region’s and the division’s ability to meet goals related to expanding access to College Board programs. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it’s because of your expertise, clear communication, ability to analyze and distill data, and skill to build strategic partnership plans that advance student success.
In this role, you will:
Develop Strategy and Approach to Partnerships with Districts and/or States (50%)
Proactively apply understanding of full K-12 educational landscape in your assigned territory to develop & execute a state or district strategy plan in consultation with the Regional Vice President, K-12 Executive Director, Senior Director, and other departments, as necessary. This may include serving as a state lead in 1 or more complex or priority states. Consistently build and maintain account management planning processes and business review with each assigned account
Deeply understand state- and district-specific opportunities and problems to provide data-driven, personalized solutions that meet state and district needs, with the goal of maintaining and growing business across your assigned territory
Independently analyze and identify trends using College Board data sources in an assigned territory to develop recommendations for strategy that align to the larger state and regional goals
Independently develop & execute account and state (where applicable) strategies balancing a growth orientation with a focus on service-model implementation, and guiding/directing peer or junior colleagues where appropriate
Work in partnership with regional staff members on strategies for increasing volumes, driving growth and ensuring the appropriate training and/or implementation plans are executed on
Set and track progress towards meeting ambitious goals that expand post-secondary opportunities for students
Develop and deliver a secure sales pipeline by using data strategically to align College Board programs/services with state/district partner priorities
Plan & conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups
Manage implementation of state contracts and service/support models when applicable
Manage Complex External Relationships and Internal Relationships (30%)
Build and maintain strong relationships with appropriate contacts/decision-makers at external organizations, superintendents, and key state agency or district staff in large and complex districts and/or states to drive yield and adoption across states and influential districts.
Partner with colleagues both within region and across SDP to strengthen collective work (e.g., identify interdependencies and strategic opportunities)
Based on your portfolio, provide coaching and support to junior staff members on account strategy
Execute Internal Processes & Manage Regional Projects (20%)
Utilize Salesforce CRM for account management, to monitor progress toward goals, to manage state/district account plans, and for proactive opportunity and task management
Lead or manage divisional or regional projects assigned by leadership
About You
You have:
At least 8 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives strongly preferred
A passion for education and deep commitment to the College Board’s mission of promoting educational equity, access, and excellence for students of all backgrounds
Achievement orientation, with evidence of setting and attaining goals
A demonstrated ability to build deep and meaningful relationships, to influence others to action, and to effectively handle multiple situations simultaneously
Excellent verbal and written communication skills, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents
Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team
Strong computer literacy, including Microsoft applications
A willingness & ability to travel extensively, at least 40% but may vary based on territory assignment
A valid driver’s license and willingness to drive
A Bachelor’s degree
Experience using customer relationship management system like Salesforce (preferred)
Authorized to work in the United States
About Our Culture
Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:
We are motivated to positively impact the educational and career trajectories of millions of students a year.
We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).
We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.
We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.
About College Board
College Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world’s leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success—including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.
Benefits and Compensation
The hiring range for a new employee in this position is $80,000 to $107,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.
Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.
Your salary is only one part of all that College Board offers, including but not limited to:
A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
A job that matters, a team that cares, and a place to learn, innovate and thrive
You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
EEOC statement
College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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