Senior Cloud Operations Engineer

As a Senior Cloud Operations Engineer to join our dynamic team. The ideal candidate will have a strong background in cloud technologies, with a focus on designing, implementing, and managing cloud-based solutions. As a Senior Cloud Operations Engineer, you will play a key role in ensuring the availability, performance, and security of our cloud infrastructure.

In this role, you will...

• Leading the day-to-day technical operations, providing highest levels of availability, reliability, and scalability of the Services
• Implement best practices for cloud security, including identity and access management, encryption, and network security
• Provide technical expertise to handle customer escalations and customer’s environment stability
• Conduct performance analysis, lead monitoring initiatives on multiple hosted products/platform
• Maintain operational run book procedures for all production systems and document the knowledge base
• Administer the Incident Management activities (detect, record, classify and close) and provide timely escalations and notifications as required by procedure
• Design, build, and maintain scalable, reliable, and secure infrastructure.
• Participate in on-call rotation to respond to cloud-related incidents and emergencies.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Monitor and optimize cloud infrastructure for performance, cost, and security.
• Collaborate with cross-functional teams to troubleshoot and resolve complex cloud-related issues.
• Mentor junior team members and provide technical guidance and support.

You’ve Got What It Takes If You Have...

• Minimum bachelor’s degree in computer science, engineering, or a related field.
• 5+ years of experience in cloud operations.
• Strong communication and collaboration skills.
• Excellent troubleshooting and problem-solving skills.
• Comprehensive understanding of cloud computing principles and architectures.
• Extensive experience in Linux/Unix environments.
• Proficiency in containerization technologies like Docker and Kubernetes.
• Strong scripting skills in Python or Bash.
• Proficient in debugging and optimizing Java-based applications.
• Hands-on experience in deploying, optimizing, and troubleshooting applications on Tomcat and JBoss application servers.
• Hands-on experience in managing and optimizing Memcached, Nginx, ActiveMQ, Elasticsearch, and Redis applications.
• Experience with monitoring and logging tools such as Newrelic and ELK stack.
• Sound knowledge of networking concepts, including TCP/IP, DNS, and VPN.
• Proficient in automation and configuration management tools like Ansible, Jenkins, and Bitbucket.
• Thorough understanding of monitoring and alerting tools such as Nagios, New Relic, Grafana, and CheckMk.
• Experience with distributed storage technologies such as NFS, Netapp, and Amazon S3, as well as dynamic resource management frameworks (e.g: Kubernetes).
• Experience working in Datacenter and AWS cloud platforms.

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Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

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