Based in London, this role will be a part of the European Project Management Office.

The focus of this position is the scheduling and resource coordination and providing support for the Project teams and processes. It includes day-to-day workshop logistics, championing workshop-related processes, and report generation. Specific responsibilities include but are not limited to:

Projects

• Creation of project items in our internal system, including adding and approving contractor expenses (create the project information and progress to release of client invoice).
• Scheduling and resourcing (delivery, feedbacks, role plays, coaching, producers, etc.) including cancellations and rescheduling.
• Scheduling of preparation calls with facilitator.
• Management of master calendars (project, virtual classroom, etc.).
• Management all local workshop logistics including ordering materials, coordination with client coordinator, invitations to virtual classrooms, etc.

Processes

• Updating client schedule trackers.
• Ensuring timely handling/submission of all post-workshop activities (evaluations, certification list, expenses, shipping boxes to clients etc.).
• Assessment Centre support.
• Working on various team projects as requested.

Technical Competencies

• Demonstrated ability to effectively handle multiple tasks/priorities.
• IT literate: Microsoft Office Suite. (Training will be provided for bespoke platforms).
• High customer service skills/orientation.
• Strong planning/organization skills.
• English proficiency required.

Personal / Interpersonal Competencies

• Ability to collaborate as part of a team and work independently.
• High initiative levels and attention to detail.
• Creative, practical and hands-on approach.
• Tenacity, persistence and flexibility.
• Willing to learn and ability to work well under pressure.