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Managing Director, Seramount Chief Diversity Officer Collaborative (CDOC) Product Lead

EAB - Education business

EAB - Education business

Product, Operations
Remote
Posted on Oct 1, 2024

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.

Seramount, part of EAB, is a strategic business dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace.

We serve forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades we’ve built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges related to DEI. We excel in serving as our members’ go to partner in developing and progressing their diversity and inclusion strategies. Our business is in growth mode and offers the right person the opportunity to be a part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures.

At EAB and Seramount, we serve not only our partner institutions and organizations but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

Managing Director, Seramount Chief Diversity Officer Collaborative (CDOC) Product Lead

The Managing Director, Seramount CDOC Product Lead will be a highly entrepreneurial and motivated leader charged with defining and driving the growth of our Chief Diversity Officer (CDO) Collaborative. The successful candidate will have demonstrated success in product creation, launch, innovation, sales enablement, and the ability to thrive in a fast-paced, entrepreneurial environment.

This position works closely day-to-day with the leaders of Seramount Advisory, Insights, and Events to deliver a set of relevant, competitive, and measurably impactful services to current and prospective CDOC partners. This hire will also serve as liaison to Seramount Sales & Account Management leaders, ensuring those teams have what they need to achieve ambitious growth via new Research partnerships and strong renewal performance.

The position may be based in any EAB office or is open to remote employment within the continental United States. This role may require travel (estimated at 40%).

Primary Responsibilities:

  • Product Strategy: You continually refine the areas of focus and scopes of service for the CDOC offering to ensure partners feel they are getting well demonstrated value. This work requires the support and involvement of the leaders of Seramount Insights and Advisory, and the stakeholder management of the full Seramount Executive Leadership Team. You develop and deliver compelling research services and experiences that meet the needs of CDOs, DEI professionals, and other relevant corporate leaders, with a willingness to innovate on and extend current research and service approaches where necessary. You develop systems and processes to evaluate new product, service, and delivery pilots, collaborate on scaling successful innovations, and partner with EAB commercial teams and Seramount leadership to maximize the commercial benefit and partner value of new ideas.
  • Program Leadership: You ensure that Seramount has a strong point-of-view on emerging issues, offers a distinctive value to the market, provides clear advice and implementation support, and educates executive leadership teams and boards about diversity, equity, and inclusion strategy. You partner with the lead of Seramount Advisory and Seramount Insights to define the topics and areas of focus each year—what should feature on our Research agenda, what should be the focus of our events, and how can we best deliver value and drive impact for our clients? You continually collect and use market feedback from clients and client-facing teams to ensure research and services are actionable, cutting-edge, and competitive, and when not, you determine the investments and changes required to adjust.
  • Delivery of Expertise: You leverage your mastery over primary issue areas in the corporate DEI and talent space to deliver consistent and regular value to partners across a spectrum of terrains and industries relevant to Seramount partners. These value touchpoints include 1-1 strategic advisory sessions, research presentations at forums and events, and strategic opportunities you create to ensure value regular and consistent transfer to partners.
  • Team and Talent Management: You manage, coach, and develop individual employees to effectively communicate and engage partners in Research initiatives, events, and signature services. You manage via influence across Seramount teams to ensure that Research projects are completed on time and consistent with EAB’s quality standards.
  • People Leadership and Communication: You are a highly skilled communicator and active listener with an understanding of and ability to respond to different needs and perspectives. You can collaborate with leaders across business lines and functions to meet evolving market and client needs and to deliver against Research scopes of service. You can set a compelling vision, hear and respond to colleague needs, set and execute shared goals, establish rapport and credibility with clients and colleagues, and inspire action.

Basic Qualifications:

  • Bachelor’s Degree
  • Minimum 10-12+ years’ relevant full-time professional experience
  • Several years of experience serving as a Chief Diversity Officer within a large or midsized business
  • Experience convening groups of CDOs and driving thought leadership for a CDO audience
  • Experience steering content strategy and scaling or refining a membership-based product or service offering
  • Demonstrated ability to distill market and terrain insights, drawing on client interactions
  • Superior verbal, written, facilitation, and presentation skills
  • Ability to communicate effectively and build relationships across functions and levels of seniority
  • Demonstrated strong project management and planning skills in complex environments
  • Exceptional attention to detail
  • Discretion in handling sensitive firm, department and individual performance information
  • Demonstrated interest in process improvement, department-wide strategy and operations, revenue management, and training and development
  • Internal candidates must be able to demonstrate a record of achievement within the firm

Ideal Qualifications:

  • Master’s degree
  • Expertise in and passion for topics related to DEI, talent strategy, and corporate best practices
  • Exceptional problem-solving and analytical abilities
  • Ability to take initiative and proactively offer ideas, solutions
  • Proven experience managing multiple, competing priorities
  • Experience working in a fast-paced, high-volume environment
  • Demonstrated success developing personal organizational tactics to meet business goals
  • Experience working in a team environment, as well as autonomously
  • Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $117,500 - $170,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

  • Medical, dental, and vision insurance plans; dependents and domestic partners eligible
  • 20+ days of PTO annually, in addition to paid firm and floating holidays
  • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
  • 401(k) retirement savings plan with annual discretionary company matching contribution
  • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
  • Employee assistance program with counseling services and resources available to all employees and immediate family
  • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
  • Gender affirming care coverage
  • Fertility treatment coverage and adoption or surrogacy assistance
  • Paid parental leave with phase back to work program for birthing and non-birthing parents
  • Access to milk shipping service to support nursing employees during business travel
  • Discounted pet health insurance coverage for dog and cat family members
  • Company-provided life, AD&D, and disability insurance
  • Financial wellness resources and membership in a robust employee discount program
  • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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