About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

Coordinator, Audits & Diagnostics

EAB is the leading global provider of research and advice to higher education and K-12 institutions, working with more than 2,800 colleges, universities, and school districts in the U.S., Canada, and Europe. EAB’s research programs offer strategic guidance at scale: we help education executives make progress on their most pressing issues. We support executives at client organizations to educate stakeholders, make research-informed decisions, and speed implementation of industry best practices.

We are seeking a highly organized and detail-oriented individual to join the EAB Research team. This role is responsible for the execution of time-sensitive client service requests, including running automated reports, completing templatized audits and diagnostic reports, as well as administering surveys and emails.

This role is based in Washington, D.C.; we have embraced a hybrid work model wherein, at this time, the Coordinator will be expected to come into the office at least once per week.

Primary Responsibilities:

• Execute quick turnaround client service requests with precision and efficiency
• Manage multiple processes and projects simultaneously, adhering to internal and external deadlines
• Produce a high volume of high-quality deliverables that are error-free and consistent with EAB’s style and point of view

Basic Qualifications:

• Bachelor’s Degree
• Minimum of 3 months of work or internship experience
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently
• Experience managing time and meeting deadlines across multiple priorities
• Demonstrated excellence in written and oral communication
• Keen eye for detail to ensure the quality and completeness of deliverables

Ideal Qualifications:

• Demonstrated ability to work autonomously
• Demonstrated ability to accomplish tasks and activities efficiently and according to importance
• Prior experience in a customer service or administrative role is desirable but not mandatory
• Strong proofreading skills to review deliverables for errors
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary for this role is $40,000 per year.

Benefits:

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.