Job Title: Research Director

Department: RW Jones Agency

Location: Remote

Reports to: Vice President, Research

Who You Are

RW Jones Agency seeks a Research Director, with expertise in market and brand research in higher education. The successful candidate will direct and facilitate multiple research projects that involve qualitative data collection and analysis (e.g., interviews and focus groups), quantitative data collection and analysis (e.g., surveys), data visualization, scientific writing, and presentation development. Competitive candidates for this position will have notable experience in several of these areas and be willing to grow in the others. The Research Director will collaborate with various internal and external key players, including campus representatives, project leads, and data analysts team members, to ensure that all deliverables meet RW Jones’ high standards and align with client needs.

Here are the abilities that we seek out:

Manage research project planning and execution under the guidance of the VP/Managing Director of Research, including:

• Develop comprehensive research strategies and timelines
• Facilitate input from campus stakeholders
• Develop focus group or interview guides and survey instruments
• Online survey programming
• Monitor data collection

Collaborate with other members of the research team, including project managers, analysts, and brand strategists to:

• Ensure accurate and efficient use of data across various projects
• Assist in identifying opportunities for innovation and process improvements within the research process, data analysis, and reporting workflows

Meet client services standards set forth by the agency, including establishing regular meeting cadence, communications, and timelines.

• Maintain communication with campus stakeholders
• Develop and deliver final client deliverables (e.g., written reports & presentations)

Who We Are

EducationDynamics

EducationDynamics is the transformative strategic partner that helps schools meet the challenges and opportunities of serving the Modern Learner. Our mission is to expand opportunity through education by helping colleges and universities understand, engage and serve all students. With services that include marketing, enrollment management, market research, inquiry generation, consulting and student retention, we have dedicated the last 35 years to helping schools prosper as the largest provider of unbundled enrollment growth services.

Our ability to design and execute on a cohesive and unified brand to better serve the Modern Learner is further strengthened by the specialized expertise of our sister companies, RW Jones Agency and Rankin Climate. These two entities allow us to offer a broader and more impactful range of solutions.

RW Jones Agency

The RW Jones Agency is a strategic communications and marketing firm focused exclusively on serving higher education. We provide our partners with the research, strategy and action they need to identify audiences, gauge perceptions, strengthen reputations and articulate the points of distinction that set them apart. As trusted collaborators for over 30 years, our dedicated team has served hundreds of organizations nationwide — from R1 flagship and regional public institutions to mid-sized private universities, small liberal arts colleges, education nonprofits and associations. We engage to help lead critical conversations, tackle issues of impact, identify and amplify brands and make the connections that count.

Rankin Climate

Rankin Climate provides data-driven insights that have helped more than 250 institutions with their culture and campus climate. The firm, which is best known for helping institutions build processes and complete campus climate assessments, also serves institutions with DEI consulting and providing interim leadership and support in the Title IX office.

What You Offer

Education

• Bachelor’s or master’s degree in a research-related field

Experience

• Familiarity with qualitative and quantitative research methods
• Excellent organizational, communication (written and interpersonal), and leadership skills.
• Familiarity with project management software and tools.
• Ability to manage multiple projects in a relatively fast-paced environment using customer service best practices.
• Strong problem-solving skills and adaptability.
• Attention to detail and a commitment to delivering high-quality work.
• Comfort with scientific writing and presentations
• Comfort presenting to campus leaders
• Proficiency in using project management software (e.g., Asana)
• Proficiency in analyzing qualitative data
• Proficiency in analyzing quantitative data
• Proficiency programming surveys in Qualtrics
• Proficiency with data analysis software (e.g., SPSS, Atlas.TI)
• Proficiency with data visualization tools (e.g., Tableau, PowerBI)

What We Offer

Our Core Values:

Working Together
We value the people we work with and genuinely enjoy the work we do together.

Working with Standards
We hold ourselves to high standards.

Driving Great Outcomes
We focus on achieving results and making a real impact.

Our Commitment to Advancement

At EDDY, we value learning and aim to provide a space for everyone to grow and share their knowledge by giving tuition reimbursements for expenses incurred through accepted universities. With this approach taken, we also recognize the hard work of our team members and promote them when these accomplishments present themselves.

Other advantages to working at EDDY include:

• Medical, dental and vision coverage
• 401K Plan
• Remote work or flexible schedules
• Unlimited Paid Time Off (PTO)
• Training and growth opportunities

Physical Factors

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.