EF- English Live Sales Team is looking for an enthusiastic person with a high level of Dutch to join our European team in Barcelona's office.

As a Sales and Customer Service agent, you will be responsible for selling and promoting our Online English courses. You will have a key role in developing, revenue, and the number of students joining our online school and being part of a fast-growing business.

Your responsibilities will include, but not be limited to:

• Inbound and Outbound calls to potential new customers.
• Upgrade and Renew current customers.
• Take full ownership of direct sales in the region and reach KPI's and Sales targets.
• Achieve excellent customer service and proactively respond to client queries.
• Performs database and record-keeping activities.

The Sales performance will be based on the KPIs settled on a monthly basis.

Requirements:

• Previous experience in a similar role
• Fluent level in Dutch both written and verbal (any other language, Portuguese, Turkish, Scandinavian languages would be a plus)
• Ability to communicate effectively and concisely to customers
• Cultural awareness and team-player
• Good understanding of KPIs and targets
• 1st month fully office based for trainings

Benefits and fun stuff:

• Fixed salary + commission plan
• 28 days holidays per year
• Flexible remuneration plan: save money on private health insurance, child voucher, tickets restaurants and transportation
• Gym plan with great discounts
• Career path and opportunities internationally
• Flexible working: 3 days at the office, 2 from home
• Work in a multinational environment with enthusiastic people
• Monthly happy hour in office & Summer & Christmas party - "no expenses spared"