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Facilities Manager

EF Education First

EF Education First

London, UK · United Kingdom
Posted on Friday, July 5, 2024

Facilities Manager


Full Time

Join EF Education First's dynamic team in London and play a vital role in opening the world through education. As the Facilities Manager, you will be the backbone of our international language campus, ensuring the smooth operation of facilities and IT provisions. This position offers a unique opportunity for a professional who isn't afraid to roll up their sleeves, tackle diverse tasks, and make a lasting impact.

Careers at EF | Open the world with us

EF Education First’s mission is opening the world through education.

A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.

Role and Responsibilities

As the Facilities Manager, you'll play a crucial role in ensuring the smooth operation of our international language campus. Your responsibilities will include:

  • Opening and closing the school as needed, sharing emergency duty on a rota basis.
  • Managing one Facilities Coordinator and full time cleaner.
  • Providing support for maintenance and cleaning issues, including coordination with cleaners and contractors.
  • Taking pride in the appearance of the school and campus, ensuring buildings are customer-friendly and fit for purpose.
  • Prioritizing health and safety, meeting accrediting body criteria, and conducting routine building checks.
  • Liaising with external maintenance contractors, managing maintenance stock, and performing decorating and paintwork as required.
  • Conducting safety checks, risk assessments, and acting as the designated Fire Officer and Health & Safety Officer.
  • Ensuring classrooms and common areas are appropriately furnished and well-maintained.
  • Managing maintenance issues, promptly addressing repairs, and monitoring school courtyard and social areas.
  • Handling student inquiries and requests as required.
  • Troubleshooting routine software and hardware problems for staff and students.
  • Ensuring excellent IT provision throughout the school and residence, collaborating with the Global IT department when necessary.
  • Ensure that school’s budgetary targets for facilities and maintenance costs are met
  • Manage invoicing and timely payments to all EF’s suppliers related to the building.
  • Review suppliers/contractors on a minimum annual basis to ensure that services are being correctly carried out and competitively priced.
  • Responsible for budgeting, maintaining supplies, keeping supplies accessible and tidy, sourcing best buys.
  • Maintain careful records of quotes, orders and invoices.
  • Creating and reviewing risk assessments; ensure all external risk assessments are in place and updated.
  • Control and check the running of site server rooms.
  • Perform 24-hour rota emergency duties and available to attend site for out of hours emergencies as required.


  • Highly motivated, proactive and positive, creative & energetic with lots of common sense as key.
  • Ability to work independently with strong decision making skills.
  • Confident with general maintenance and IT issues with a hands-on approach.
  • Previous experience of and/or training in Health and Safety.
  • Basic skills in plumbing, decorating, garden & grounds maintenance, furniture assembly, general building work & DIY desired.
  • Enjoys working in busy & varied environment.
  • Organised with attention to detail.
  • Customer service minded and quality oriented.
  • Ability to handle difficult situations with ease & remain calm & positive under pressure.
  • Excellent communication & people skills.
  • Flexible attitude to work and creative problem solver.
  • Have the right to live and work in the UK.
  • Clean DBS check and two references required.

Why you will love working with EF London

  • Continuous professional development
  • Work in a truly international environment
  • Regular social events
  • Ambition is nurtured and fast-tracked career enhancement opportunities are provided
  • Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
  • Global career opportunities
  • Private health insurance
  • Life insurance
  • Employee Assistance Programme
  • Access to EF Hello language learning
  • Central location near London Waterloo train station


EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.