Position: Program Manager – Hult Academic Partnership Program

Location: Boston (Cambridge) or London

Reports to: Dean or Associate Dean of Hult International Business School

The Opportunity:

The Program Manager is a role that will maintain the highest academic, organizational, and student service standards for Partnership Programs. The primary partnership initially is with Ernst Young through our postgraduate programs both degree and non-degree. This position will support students who are virtual learners. Other partners and programs may be added in the future. Under the guidance of a Dean or Associate Dean, in conjunction with the current EY program team, the Program Manager will assist with day-to-day program operations and provide student and faculty support. This is a multi-function role incorporating project management, operations and administration, student advising, faculty support, course development and delivery support, with global constituents. Depending on an individual’s work authorizations, this position is preferably located in Boston, but a London based position may be possible.

Responsibilities:

• Serve as the primary Hult point of contact with assigned Hult Program Partner
  • Share regular updates and progress reports
  • Collaborate to make necessary program updates
  • Consult with partner and program team management to ensure communication to participants reflects the most up to date program offerings and information
• Serve as the primary point of contact for this educational program and serve as student advisor to ensure a meaningful and impactful experience and academic journey for students in the program
• Support with online program orientation sessions including preparing the delivering presentations
• Communicate regular program updates to all participating students
• Advise students on academic system navigation, course selection and registration, program goals, academic progress, and address student concerns
• Manage student and team conflicts, issues, and mitigating circumstances in consultation with the Dean and program team
• Assess and monitor student progress, engagement and satisfaction
• Support with the facilitation of live online webinars and speakers
• Occasional weekend and evening hours will be needed for course facilitation and other curricular events
• Coordinate scheduling needs for Course Assistants and online course technical facilitators
• Provide administrative support for all aspects of the program including setting up course pages, posting updates, assisting with student registration, posting grades, and running reports for the partner management team
• Launch and analyze surveys to ensure maximum student satisfaction
• Other duties as assigned

Qualifications:

Talents and Skills:

• You have a background in supporting students and faculty in a virtual setting
• You have a high level of competence with technology required to run and coordinate online programs
• You believe in a global education and embrace cultural diversity
• You insist on the highest academic and service standards for students
• You are exceptionally well organized, with excellent attention to detail
• You are a team player and can work cross-functionally and collaboratively to incorporate the very latest innovations and best practices into our curriculum. You are also comfortable with taking initiative and being independent.
• You are results-driven and hands-on. You believe nothing is impossible—if you have the right attitude and an entrepreneurial spirit and are a creative problem-solver
• You are excellent at written and oral communication with developed presentation skills
• You thrive under pressure and enjoy fast-paced work environments

Minimum Requirements:

• Bachelor’s degree required
• Relevant experience in program or project management
• Preference will be given to candidates with experience in digital content management and online program coordination
• International work or study experience is a big plus
• Proficient in the use of standard software to manage data, interpret reports, and generate professional, well-presented documents and presentations, including Word, Excel, and PowerPoint
• Familiarity and comfort with running virtual meetings and programs
• Able to work occasional hours outside of typical work hours in high-demand times
• Fluent English speaker with a similar level in written English

Application close date: Until filled
Position start date: Immediately

About us

Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.

What we do

Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai, and New York. The school’s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world’s most pressing issues by doing business, not just studying it. So, they graduate with the skills and the mindset to be ready for anything. And now we’re looking for a talented workforce that thinks the same way.

We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it’s through our diversity that we find our strength.

Mission statement

We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

Equal opportunities at Hult

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.

Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.

Legal

Hult International Business School is a 501© (3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.