Project Coordinator
EF Education First
This job is no longer accepting applications
See open jobs at EF Education First.See open jobs similar to "Project Coordinator" HighFive Partners.Administration
United Kingdom · London, UK
Posted 6+ months ago
Job position: Project Coordinator
Office location: Chelsea, London (With some flexibility to work from home or our office at Ashridge House, Berkhamsted when suitable pending Client needs).
Who are we?
Hult EF Corporate Education (Hult EF)’s purpose is to release human power to change the world through learning. We help corporates and governments across the globe to unlock the change-makers in their organizations and societies through our practical, experiential, and immersive approach to corporate education. We design and deliver language and communication, coaching and leadership development programs drawing on the expertise from one of the world’s leading private education company, EF Education First and internationally acclaimed and triple-accredited business school, Hult International Business School.
As much as we help our clients to be change-makers, we also empower our people to drive positive change. We believe nothing is impossible, especially if we work as a team. We combine commitment and drive with empathy, an entrepreneurial fast-paced approach, and a passion for quality. We are curious, creative, and positive.
The Opportunity
The Project Coordinator is responsible for ensuring our participants have an excellent experience while attending our Executive Education programs. You will make sure the program logistics – from online meeting links to bedrooms – are organized and ready and own the communication with participants to provide all relevant information – from welcome pack to final certificate – throughout the program.
Your ability to be well organized and work closely with multiple Project Managers to work on different clients is key. You will also be expected to become proficient at our delivery technologies for online programs and to work efficiently on internal systems such as Salesforce, Opera and Monday.com. Training (formal and on-the-job) will be provided during and after the onboarding period.
Your ability to be well organized and work closely with multiple Project Managers to work on different clients is key. You will also be expected to become proficient at our delivery technologies for online programs and to work efficiently on internal systems such as Salesforce, Opera and Monday.com. Training (formal and on-the-job) will be provided during and after the onboarding period.
This is an opportunity to join our accomplished team in a varied role with responsibility and purpose (see About Us) alongside motivated people and for a global organisation committed to education.
Why work for us?
- Opportunities to work on projects and develop products for our clients, producing meaningful work that makes a difference to people’s lives.
- Developing our talent is core to our values. We provide regular training, access to self-development platforms, real ownership, and career progression opportunities
- Hybrid working arrangements potential
- An attractive salary (based on track record) and benefits packages
- Comprehensive Onboarding and development programs
- Length of Service Recognition including paid sabbatical
- A strong network of international peers and collaborators.
Key responsibilities
- Owning for the participant journey from welcome pack to final certificate with your expert support on our program and personal touch.
- Creating and organising excellent welcome packs, program portals and any program materials, together with your Project Manager and Program Director, according to the program timeline.
- Running orientation calls to clarify expectations, answer questions and prepare participants for the program ahead.
- Communicating and responding to participant queries in a timely, supportive and professional manner.
- Liaising with Ashridge House (our main campus) to arrange any program logistics such as teaching room set up, accommodation, meals, and transport.
- Hosting participants at Ashridge House to ensure the best program experience.
- Working closely with Faculty and Technical Facilitator to get all technical elements of online programs ready such as meeting links and breakout rooms to ensure the most engaging and smooth program delivery.
- Delivering excellent technical facilitation and troubleshooting for online programs.
- Providing insights to program review meetings to identify improvement areas for future programs.
Person Description
- You are an optimistic and solution-focused person who believes ‘nothing is impossible’.
- You are naturally organized, efficient and on top of all details - having it all planned out.
- You are driven and willing to take ownership but work closely with your team at the same time.
- You are tech savvy and agile to thrive in a dynamic and entrepreneurial environment.
- You care about your work and people around you to always give the highest quality and to go above and beyond to deliver an excellent experience.
- You have great people and communication skills to be able to work confidently with senior clients and colleagues.
- When a job is done, you start thinking ‘how can we do this better next time?
The skills & experience we look for
- Degree or equivalent and track record of good academic grades
- Experience in customer service, understanding what it takes to create the best customer experience
- Preferably, experience working with B2B clients but not necessary
- Confident with technology such as Zoom, Microsoft Teams and preferably Salesforce
- Excellent communicator and team player
To thrive at Hult EF, you will:
- Have strong personal drive and energy
- Possess an entrepreneurial spirit with a nothing is impossible mindset
- Excited by having ownership and autonomy
- Enjoy working in a fast-paced results-driven environment
- Be passionate about learning, language and being a change-maker
Location and hybrid working
Currently we are working hybrid style meaning we are in the office on average three days a week. Remaining days the team is working from home. However, if your clients are on site at Ashridge, then you are on site, hence there could be weeks when you would travel out to site more often and weeks when you travel less. Beyond this we do team meetings at our London office and Ashridge House to keep the team together.
About us:
With campuses and offices in over 50 countries, including the beautiful Ashridge House outside London, we offer a truly global and collaborative environment.
Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day.
UK Staff Benefits
- Office gym & yoga studio
- Cycle scheme
- Private Medical Insurance
- Private pension scheme managed by Aviva
- Loan for annual travel passes
- Employee Assistance Programme
HULT EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Find out more: www.hultef.com
This job is no longer accepting applications
See open jobs at EF Education First.See open jobs similar to "Project Coordinator" HighFive Partners.