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Administrative Coordinator

EF Education First

EF Education First

Administration, Education
Pasadena, CA, USA · United States
Posted on Dec 18, 2024

Role: Administrative Coordinator- Summer 2025

Location: Pasadena, CA

Compensation: $18-$20 / hour –Based on experience

*All applicants must be age 21 or older

Who we are:

EF is the world’s leading educational travel provider with over 55 years of experience. With our International Summer Schools, we offer young learners the opportunity to spend 2 – 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more!

Who You Are

  • Are you passionate about travel and languages?
  • Do you believe that students studying abroad have the opportunity of a lifetime?
  • Are you dynamic, outgoing, and energetic?

If so, this role could be the one for you.

The Role

Our ideal Administrative Coordinator is proactive, a team-player and a self-starter with the drive and enthusiasm to ensure each of our students has an amazing experience. You will support students in their campus daily life and enable them to have the best summer ever!


Responsibilities

  • Welcome students to the EF school and ensure a high level of customer service and student satisfaction.
  • Answer student queries and help with student welfare issues.
  • Assist with processing and documentation of activity purchases, room keys, and lost and found.
  • Direct students to appropriate staff member to help with activities, accommodations, or academics
  • Manage student and staff package retrieval via the campus mailroom, while keeping the space organized
  • Deal with problems and emergency situations should they arise.
  • Effectively communicate with colleagues from all over the world
  • Assist with school-wide initiatives and events


Preferred Qualifications

  • Experience in a customer-facing environment, ideally with young people.
  • Approachable and friendly with excellent interpersonal skills.
  • Service minded and quality oriented- excellent communicator!
  • Capable of using your own initiative.
  • Enjoy a fast paced and ever-changing environment
  • Patient and empathetic towards individuals from many different cultures and ages, with limited English skills
  • Have authorization to work in the country of employment.
  • Complete fluency in English.
  • Applicants must be age 21 or older

Why you’ll love working here: Perks, Benefits, and more!
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

· Continuous professional development

· Work in a truly international environment

· Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.

· The potential for future career opportunities with EF.

About EF Education First

Some companies are in the Business of Technology.
Others are in the Business of Finance…Sports…Or Soft Drinks.
At EF, we’re in a different kind of business.
One that’s a little less tangible, and a lot more important.
We’re in the Business of Understanding.

For over 60 years we’ve been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You’ll find us working across more than 50 countries, with offices in some of the world’s greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.