EF Boston is seeking an organized, energetic, and service-driven Residence Manager to lead our student housing operations. This role is central to ensuring an exceptional residential experience for our international students—balancing logistics, safety, customer service, and team leadership in a fast-paced, multicultural environment.

You’ll oversee everything from occupancy planning and facilities to student well-being and team management, while building a welcoming and well-run community for 200+ residents. This position reports to the Director of Housing and works closely with global sales offices and on-campus staff.

Key Responsibilities

• Lead daily operations of the on-campus student residence, ensuring a clean, safe, and welcoming environment.
• Supervise, train, and motivate the front desk team and live-in Resident Advisors (RAs).
• Manage room assignments, bookings, and occupancy to optimize space and maximize efficiency.
• Act as a liaison to EF’s global sales offices—communicate availability, confirm bookings, and promote the residence.
• Enforce housing policies and handle disciplinary matters with fairness and professionalism.
• Develop and maintain systems for maintenance, cleaning, security, and emergency procedures.
• Work closely with staff to ensure student safety and maintain building security at all times.
• Ensure student welfare through crisis planning, safety drills, and proactive issue resolution.
• Monitor budgets, manage supplier relationships, and identify cost-saving opportunities.
• Launch initiatives to enhance student life and improve guest satisfaction.
• Support wider campus activities and participate in the emergency phone rotation.

What We’re Looking For

• Live in, on Campus Position
• Bachelor’s degree required.
• Strong verbal and written communication skills.
• Proven leadership skills with the ability to manage staff and build community.
• Highly organized with sharp attention to detail.
• Flexible and composed under pressure—able to handle emergencies and dynamic daily challenges.
• Comfortable working with diverse international populations.
• Available to work evenings, weekends, and on-call as needed.
• Positive, resourceful, and people-focused with a sense of humor and empathy.

Why Join EF?

You’ll be part of a passionate, international team helping students from around the world live, learn, and grow. This role is perfect for someone who thrives in an energetic environment, wants to lead a team, and is excited to shape the on-campus experience at one of the world’s largest international education companies.

Perks & Benefits:

• On-campus housing with meal plan
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• 401(k) plan with company match
• Global career advancement opportunities within EF’s international network
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• Dynamic, multicultural work environment

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance….Sports…Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.