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Sr. Executive Operations - Outcomes

Elevate K-12

Elevate K-12

Mumbai, Maharashtra, India
Posted on Friday, February 17, 2023

The Company:

Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and get them ready for the world of the future and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to the classroom!

The Person:

We are currently looking for a Sr. Executive Operations who can be a part of our Operations team with proven experience and knowledge in US back office Operations. This person should be comfortable with working in a fast-paced, rapid growth environment and show great initiative and ownership for taking on new roles and responsibilities.

The Job:

  • Prepare reports and maintain records of work accomplishments and administrative information
  • Oversee the successful implementation of Projects assigned.
  • Develop and implement methods to track, measure and communicate knowledge-sharing success and business value.
  • Ability to conduct various types of audits and identify improvement opportunities.
  • Monitor the process performance on a day to day basis and define corrective & preventive actions.
  • Monitor sessions and address the technical problems that may arise during sessions.
  • Develop Strong process Knowledge.

What you will need:

  • Any Graduate/Post Graduate
  • Between 3 year to 5 years experience from MIS/Operations/KPO/BPO background
  • Should have advanced Excel skills and MIS knowledge
  • Should have proven experience in Data Management
  • Experience in troubleshooting web-based systems/applications, experience in diagnosing the system logs
  • Should have hands on experience in advanced excel
  • Should be able to handle multiple responsibilities
  • Should have good communication skills especially in English.
  • Hands on knowledge of MS Office including PowerPoint and Online Excel.
  • Experience in data analysis and in conducting audits.
  • Experience in US back office Operations
  • Should be flexible with UK Shift (3 PM - 12 AM)

Be Part Of Our Story:

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.

We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, national origin, ancestry, age, military or veteran status, physical or mental disability, medical condition, pregnancy, marital status, genetic information, or any other characteristic protected by applicable law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.