ISSA is looking for a Senior Engineering Manager!

100% Remote position (must reside in an ISSA-eligible state: AZ, CT, FL, GA, ID, IL, IN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI)

About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 250 employees, we have certified nearly 500,000 trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, a Fastest-Growing Private Company by Inc. Southwest Regionals, and a Workplace by USA Today!

We are adding an Sr. Engineering Manager to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into every day! A Fastest-Growing Private Company by Inc. Southwest Regionals, and a

So What's the Job?

We’re looking for a Senior Engineering Manager to lead the technical delivery and ongoing evolution of the backend systems that power our student journey. This role owns the services and integrations that connect our middleware to core platforms across our learning ecosystem - including learning management systems (Brightspace), community tooling (Circle), and other downstream systems - ensuring a reliable, scalable, and cohesive end-to-end experience for our students.

This is a hands-on leadership role: you’ll directly manage a small team of engineers, guide technical execution day-to-day, communicate clearly and proactively with the team, and stay close enough to the work to help unblock delivery and raise the bar on quality, speed, and clarity.

You’ll report to the SVP of Engineering and partner closely on architectural decisions and technical direction. While major platform choices are made collaboratively, you’ll be empowered to make technical calls for your team and act as the primary technical voice in cross-functional partnerships, especially with Product.

Why This Role Matters

This role directly impacts the student experience and the systems that power learning delivery. You’ll lead the team responsible for making sure students can access, navigate, and complete their learning experience smoothly and reliably, while helping us scale and modernize the platform behind it.

What will you do?

• Team Leadership + Delivery
• • Lead and grow a team of 4+ individual contributors, plus external resources/partners as needed
  • Drive execution across sprint work, roadmap delivery, and fast-moving priorities
  • Keep the team focused, unblocked, and operating with clear expectations, predictability, and strong accountability
  • Coach engineers through technical decision-making, solution design, and reliable delivery

• Platform & Student Experience Systems
• • Own delivery across key platforms and systems that support the student learning experience, including:
  • Brightspace (LMS)
  • Middleware/integration services
  • Community platform tooling (Circle)
  • Maintain system reliability and ensure a high-quality student experience (performance, stability, usability)

• Technical Ownership + Architecture Influence
• • Stay hands-on enough to review code, guide implementation, and support complex problem-solving
  • Stay technically engaged by contributing non-critical-path code changes when helpful
  • Contribute to architecture and solution design decisions (you won’t be the “architect in a vacuum,” but you will inform and shape the decisions)
  • Serve as a technical soundboard for engineers and help the team make confident, high-quality calls

• Cross-Functional Partnership
• • Partner closely with Product to translate roadmap goals into executable technical plans
  • Triage incoming work and balance competing priorities across roadmap, support needs, tech debt, and foundational improvements
  • Act as the technical advocate and primary point of contact for your domain in cross-functional settings
  • Field technical questions from stakeholders and represent your team with clarity and confidence

Qualifications

• Required Experience
• • 3+ years managing and developing engineering teams
  • 7+ years of technical experience in software engineering
  • Experience leading delivery for platform systems, integrations, middleware, or complex third-party ecosystems
  • Strong ability to balance strategy + execution (you can zoom out and get into the details)
  • Proven track record of partnering cross-functionally with Product and other business stakeholders
  • Confidence in making technical calls and owning outcomes
  • Actively uses generative AI tools as a copilot in day-to-day engineering work, and is comfortable integrating them into team workflows.

• Preferred Experience
• • Experience in B2C, e-learning, subscription, or student/customer-facing products
  • Familiarity with LMS ecosystems (Brightspace/D2L a plus)
  • Experience managing external dev resources or vendors
  • Background in APIs, middleware, integrations, and multi-system workflows
  • Comfort operating in environments with ambiguity, growth, and change

• How you show up. We’re looking for a leader who helps the team move forward. Someone who:
• • Builds trust quickly and communicates clearly
  • Brings calm structure to competing priorities
  • Makes decisions and drives progress (without getting stuck in analysis loops)
  • Raises standards while staying practical and delivery-focused
  • Leads change instead of resisting it

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? Employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.

Work-Life Synergy: Our Core Team members start with 3 weeks of PTO each year and can earn up to 6 weeks each year! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday!

Parental Time Off: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid maternity/paternity time to bond with a new child.

Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans, along with Health Savingson Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start.

Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!

100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office.

What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health). Our ultimate goal is to support you and your overall wellness.

Transform your career at ISSA!