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Resource Consultant - (L2 - Senior Associate) - Permanent - UK Wide



London, UK · United States
Posted on Sunday, June 9, 2024

Resource Consultant (RC) L2

Hybrid – Location: More London Place (London Bridge)

The Resource Consultant is a named resource responsible for demand requests and fulfilment, triaging and escalating more complex requests to RMs and championing data accuracy.

Main Responsibilities
Supply and demand management,

  • Responsible for demand requests and fulfilment, escalation to RM for highly complex cases
  • Liaising with Engagement Leads to ensure all open roles are accurately published allowing client servers to identify opportunities that align with their skills, aspirations, development, preferences and boundaries
  • Providing a human insight to technology generated shortlists
  • Presenting shortlists of candidates that meet requirements directly to Engagement Leads for low complex engagements or RMs for more complex engagements
  • Supply side bench and capacity reporting
  • Providing alternative resourcing options to Engagement Leads

Employee experience management, including:

  • Working with RM to understand current and future client server characteristics (skills, aspirations, development, preferences, boundaries and availability)
  • Advocating a DE&I lens on all resourcing decisions

Commercial reporting and analysis, including:

  • Championing data accuracy across the Resourcing function and platforms
  • Reviewing data trends (e.g. pipeline, performance, utilisation, DE&I) providing recommendations and highlighting areas of concern to be actioned
  • Accessing and managing request dashboards (ProFinda)
  • Regulatory reporting for service lines such as Audit

Contribute to an exceptional team

  • Contribute to wider Resourcing function to build skills and knowledge

Line Management

  • On the job coaching to RA team

Accountable to

  • Resource Managers


  • Strong communication and interpersonal skills
  • Excellent relationship building and stakeholder management skills
  • Analytical and detail orientated
  • Proactive and able to effectively plan/prioritise activities
  • Creative thinking and solution driven
  • Self-starter who can work autonomously