Mercury Technology Delivery Project Manager

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 400,000+ EY users. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

Mercury is a large, multi-year, enterprise-wide process transformation that replaced more than 1400 EY business systems and related processes with an integrated, SAP centric platform that standardizes and harmonizes activities throughout the organization and significantly improves how EY manages its business. Mercury directly supports the efforts of several transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently.

As an organization jointly owned by the business and IT, the MST is a centralized and global organization which provides operational support for the delivered Mercury solution and manage and support the Mercury user community. The MST plays an integral role in governance of the Mercury solution and the global template from both a business and IT perspective and evolves to work closely with the business in enabling the benefit and value to be realized from the investment in Program Mercury and to set the future direction and technology road map to support EY.

Your key responsibilities

Overall responsibility for the successful planning, execution, and closure of infrastructure projects

• Owner of the end-to-end delivery plan
• Monitor project baselines to ensure activities are occurring as planned
• Proactively identify risks and issues on programs/ projects, helping team to develop risk management and issue management plans
• Weekly status reporting for the project team and leadership
• Build trusted relationships with contacts in other IT teams

Skills and attributes for success

• Excellent English language skills (verbal and written)
• Excellent people skills
• Technical knowledge of Network, OS, DB and other IT infrastructure components
• Basic awareness of different cultures and working practices across the regions

Qualifications

• 5-7 years of experience in a corporate IT environment
• 2 to 3 years of experience in planning and execution of global infrastructure plans/projects
• A degree in Computer Science or a related discipline; or equivalent work experience
• Technical knowledge of Network, OS, DB and other IT infrastructure components for large SAP implementations
• Experience on complex Global SAP projects
• Project Management knowledge (processes, lifecycle)
• Strong task orientated, organizational and planning skills
• Customer orientation and responsiveness
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Outstanding self-management, information presentation and interpersonal communication
• English language skills — excellent verbal and written communication

Ideally, you’ll also have

• Work experience in a professional services industry
• A relevant program/project management qualification (e.g. Prince Practioner, PMP) would be advantageous
• Familiarity with ITIL v2 or 3 would be advantageous
• Planning and quality certificates advantageous

What we look for

Due to the geographical dispersion, this role requires the ability to think quickly and make sounds decisions without constant supervision.

What we offer

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now.