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Job Title: Manager - Next Gen Transformation Office (NGTO)

About NGTO: Next Gen Transformation Office (NGTO) is at the forefront of driving innovation and transformation across our organization. We focus on leveraging cutting-edge technology and methodologies to deliver exceptional value and efficiency to our clients. Our mission is to ensure seamless integration of new processes and systems, maintain operational excellence, and foster a culture of continuous improvement.

The Opportunity: We are seeking an experienced Manager to join our dynamic Next Gen Transformation Office. The ideal candidate will have a proven track record in consulting and a deep understanding of various sourcing approaches and methodologies, including insourcing, outsourcing, and Global Business Services (GBS). With a strong grasp of IT elements such as Infrastructure Services, and Application Services, the Manager will play a pivotal role in shaping the sourcing strategies and driving transformation initiatives within the organization.

Key Responsibilities:

• Develop and implement sourcing strategies that helps in supporting the organizations along their sourcing stages and throughout the sourcing lifecycle as well as align with organizational goals and market trends.
• Manage and optimize vendor relationships, ensuring compliance with contractual obligations and performance standards.
• Conduct thorough market analysis to provide insights on market rates and identify opportunities for cost optimization.
• Collaborate with internal stakeholders, to ensure cohesive transformation efforts.
• Lead the evaluation and selection of vendors, negotiating contracts that deliver value and mitigate risk.
• Oversee the management of vendor lifecycle, from onboarding to performance review and continuous improvement.
• Utilize analytics tools to monitor spend, identify value leakage, and implement controls to prevent financial loss.
• Drive process improvements and innovation within the vendor management program.
• Serve as a subject matter expert on sourcing methodologies and IT services, advising leadership on best practices.
• Maintain a comprehensive knowledge repository to support vendor management activities.
• Ability to manage the transition and transformation activities, assess the transition readiness assist in setting up transition management office (TMO) and support successful execution of transition by risk management process.
• Subject Matter knowledge of ITO and BPO and deep functional knowledge which will help in guiding discussions with vendors, as well as to implement and execute the deal successfully.

Skills and Attributes for Success:

• Excellent communication skills in English, both written and verbal, with the ability to engage effectively with stakeholders at all levels.
• Strong analytical skills with proficiency in data analysis tools such as MS Excel, SQL, PowerBI.
• Familiarity with vendor management tools like SAP Fieldglass, Ariba, Sirion Labs.
• Understanding of standard project methodologies and design thinking principles.
• Ability to work independently, managing multiple vendor relationships and projects simultaneously.
• Strategic thinker with a focus on continuous improvement and innovation.

Qualifications:

• Postgraduate degree, MBA preferred, with 10+ years of experience in a relevant field.
• Minimum of 6-8 years of consulting experience, with a focus on vendor management, procurement, or a related domain.
• Desirable certifications include Project Management (PRINCE II, PMP, Agile), Six Sigma, ITIL, Alteryx, Tableau, PowerBI, Change Management, Design Thinking, and Facilitation.

What We Offer:

• A challenging and rewarding role in a global organization.
• Opportunities for personal and professional development, with client interaction, travel and responsibility to lead overall Project across various engagements.
• Competitive compensation and benefits package, with the freedom and flexibility to manage your role in a way that's right for you.

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