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EY Technology Consulting – ServiceNow Solution Architect (Senior Manager/Associate Director)

Primary Skills & Qualifications:
•Minimum 10 to 12 years of experience with 4-6+ years of experience into ServiceNow Pre-sales, solutioning & implementations.
•Should have Pre-sales experience responding to medium to large RFP/RFIs.
•Pre-sales experience of more than ITSM capability (IT Workflow); ITBM, ITAM, SecOps, ITOM, IRM. Experience of ServiceNow Customer Workflows & ServiceNow Employee Workflow.
•Understanding of business requirements and designing solutions on ServiceNow platform, pricing, and bidding for the same to global clients.
•Must be aware of alternative tools and capable of proposing right tools for end-to-end solutions.
•Creating Proposal, RFP Responses and providing timely and mature answers to the techno-functional queries raised by the prospective clients.
•Excellent verbal and written communications skills; excellent presentation and facilitation skills
•Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation and managing clients and stakeholders.
•Good understanding of ServiceNow application architectures
•ServiceNow pre-sales and module trained / certified architect
•ServiceNow Implementation and/or consulting experience.
•Exceptional communication and presentation skills to include technical and business concepts.
•Demonstrated experience in supporting sales campaigns to customers.
•Ability to work on multiple engagements at the same time.

Certifications (Good to Have)
•ServiceNow Certified System Administrator (CSA) is a must.
•ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/CSM/SPM)
•ITIL V3 foundation
•ServiceNow Certified Application Developer

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