Resource Consultant - Tax and Law (L2 - Senior Associate) - Permanent
EY
Birmingham, UK · Taiwan
Posted on Thursday, September 5, 2024
Resource Consultant (RC) L2
Hybrid – Location: More London Place (London Bridge)
The Resource Consultant is a named resource responsible for demand requests and fulfilment, triaging and escalating more complex requests to RMs and championing data accuracy.
Main Responsibilities
Supply and demand management, including:
- Responsible for demand requests and fulfilment, escalation to RM for highly complex cases
- Liaising with Engagement Leads to ensure all open roles are accurately published allowing client servers to identify opportunities that align with their skills, aspirations, development, preferences and boundaries
- Providing a human insight to technology generated shortlists
- Presenting shortlists of candidates that meet requirements directly to Engagement Leads for low complex engagements or RMs for more complex engagements
- Supply side bench and capacity reporting
- Providing alternative resourcing options to Engagement Leads
Employee experience management, including:
- Working with RM to understand current and future client server characteristics (skills, aspirations, development, preferences, boundaries and availability)
- Advocating a DE&I lens on all resourcing decisions
Commercial reporting and analysis, including:
- Championing data accuracy across the Resourcing function and platforms
- Reviewing data trends (e.g. pipeline, performance, utilisation, DE&I) providing recommendations and highlighting areas of concern to be actioned
- Accessing and managing request dashboards (ProFinda)
- Regulatory reporting for service lines such as Audit
Contribute to an exceptional team
- Contribute to wider Resourcing function to build skills and knowledge
Reporting
Line Management
- On the job coaching to RA team
Accountable to
- Resource Managers
Requirements
Skills
- Strong communication and interpersonal skills
- Excellent relationship building and stakeholder management skills
- Analytical and detail orientated
- Proactive and able to effectively plan/prioritise activities
- Creative thinking and solution driven
- Self-starter who can work autonomously