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Senior & Assistant Manager – Global Operations - COMMERCIAL SPECIALIST

The opportunity

At Global Operations, we centrally manage multi-country contracts that deliver GCR services to clients and through central management, we ensure global compliance, risk mitigation and visibility/control on the overall contract performance. Global Operations is made of five pillars – Service Management, Commercial Management, Transition Management, Technology & Data Management and Delivery Executive/Leads. Commercial Management team’s focus is bringing all commercials of GCR contracts to the center, driving optimization and data-based decision-making behavior for positive outcomes to all parties involved. Our priorities are economics, efficiency, best in class talent & strong client relationships and delivering innovative commercial solutions.

Your key responsibilities

In this role, you will be working with Engagement and Account Leaders to drive our overall growth strategy for EY’s accounts that are managed by Global Operations. You will be assisting Commercial Leads and Account Leads to navigate the business through the commercial complexities of managing global accounts and helping translate financial data into commercial terms. This is a great opportunity for an experienced Financial Analyst who is looking to take the next step up in their career.

Skills and attributes for success

In this role, you will assist Commercial Leads to centrally oversee and manage commercials of complex engagements and accounts with all ground level activities. On a day to day basis, you will assist with:

• Contract management (that includes scope and fee updates, change request updates, issuing interfirm memos and drafting financial communications),
• Margin management (deploy right resources, maintain right leverage mix, monitor time, billings, and expenses for optimum margins),
• Financial reporting and controlling (managing and reconciling expenses, invoicing, true-ups and collections, reviewing actuals and budgets, forecasting, code management and financial reporting),
• Financial planning, resource management, monitoring and measuring financial success of the engagements and accounts’ strategy while help driving optimization and efficiency.

Ability to assimilate large and complex data sets from various sources and translate that into meaningful insights on commercial implications.

Act as a trusted business advisor including providing a clear and insightful point of view, demonstrating forward and flexible thinking and challenging business assumptions.

Ability to advise and assist account/engagement teams with a clear understanding of the impact and benefit of your commercial decisions to achieve the best margin outcome.

Demonstrate experience on advising of financial performance and forecast expectations against engagement/account plan throughout the year, with insights and recommendations to achieve optimal financial performance.

To qualify for the role you must have

• Strong financial acumen and understanding of commercial drivers of account and engagement performance
• Exceptional written and oral presentation skills with the ability to present complex information in a clear and articulate manner.
• Proactive approach to work and the ability to anticipate the needs of the business and deliver accordingly
• Experience with data cleaning and manipulation, reconciliations and reporting with ability to distil, analyze, interpret and summarize data.
• Experience with Advanced Excel and PowerPoint are must.
• Experience with Power BI and Reporting/MIS is preferred.
• Minimum experience of 4-7 years
• Bachelor’s degree in Finance/Accounting/Commerce

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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