The Senior Consultant, Institutional Strategy leads the design, facilitation, and execution of high-level institutional strategy projects for college and university clients. This role manages a portfolio of complex engagements, ensures the delivery of high-quality outcomes, and contributes to the evolution of institutional strategy products and services. The Senior Consultant also strengthens client relationships, contributes to team development, and supports firm-wide innovation and reputation-building efforts.

Duties and Responsibilities

• Strategy & Leadership Facilitation
  • Manages a portfolio of projects spanning operations, academic, finance, boards, and/or student success ensuring the delivery of high-quality outcomes, and contributes to the evolution of institutional strategy products and services
  • Lead the design and delivery of strategic planning engagements for executive and leadership teams
  • Facilitate collaborative leadership sessions that help institutions define strategic priorities and goals
  • Customize consulting solutions to address the unique missions, challenges, and opportunities of each client
• Client Relationship Management
  • Serve as the lead relationship manager for a portfolio of campus clients
  • Ensure communication, delivery, and outcomes align with client expectations and institutional vision
  • Anticipate client needs and drive long-term, trust-based partnerships that foster strategic momentum
• Quality Assurance & Product Development
  • Ensure the highest quality standards in all deliverables, presentations, and outcomes across engagements
  • Contribute to the refinement and innovation of institutional strategy products and processes
  • Offer thought leadership and input into strategic initiatives that expand or enhance service offerings
• Internal Collaboration & Team Contribution
  • Partner with project leads, other consultants, and affiliates to ensure alignment and execution across teams
  • Mentor team members by modeling effective facilitation and consulting practices
  • Actively participate in internal knowledge-sharing and best-practice development within the division
• Business Development & Representation
  • Represent the company at professional events, conferences, and networking engagements
  • Support the development of project proposals and new service ideas
  • Share insights from the field to inform future sales, marketing, and innovation strategies
• AI Expectations & Use
  • Leverage AI tools to support research, data analysis, report writing, and content development
  • Use AI to enhance efficiency and scalability of planning deliverables and frameworks
  • Champion ethical and effective uses of AI in strategic planning and consulting environments

Knowledge/Skills/Abilities

• Deep understanding of higher education systems and the strategic challenges facing institutions
• Advanced facilitation and communication skills, with the ability to synthesize and present complex ideas clearly
• Experience collecting, analyzing, and applying qualitative and quantitative data to inform strategic decisions
• Ability to guide institutional stakeholders toward consensus through active listening and strategic insight
• Demonstrated strength in writing professional reports and strategic documents for senior leadership
• Due to the remote environment, effective communication and time management skills are required, as well as the ability to use/learn multiple technology platforms and switch between them on a regular basis
• Physical requirement: Prolonged periods of being in a stationary position at a desk and working on a computer

Credentials and Experience

• Doctorate degree in Higher Education Administration, Strategy/Planning, Business, or related field
• 10 or more years of experience in strategic planning or leadership roles within higher education or professional services
• Previous experience as a senior consultant, campus executive, or external advisor preferred