Program Implementation Specialist
Girls Who Code
New York, NY, USA · Remote
Posted on Oct 25, 2024
Girls Who Code is seeking a Program Implementation Specialist to support educators bringing our transformational programming to their communities, including our newest offering: Mentoring Corps. This individua will be responsible for managing all communications with volunteers, providing responsive support on a variety of technical and curricular implementation issues, as well as recruiting, supporting, and collecting feedback from high school and college-aged Mentoring Corps participants in our second pilot year of the program.
The ideal candidate has experience in outreach or marketing, cultivating and maintaining relationships with volunteers, providing high-quality customer support, and leading event planning and execution. They are detail-oriented, flexible, and able to juggle multiple priorities independently. They bring experience working with and coaching educators and a passion for reaching students at scale.
This is a part-time (20 hours per week) fully remote position. Applicants must be 18 years or older.
Responsibilities:
- Volunteer Management and Activation
- Cultivate relationships with a regional portfolio of Facilitators to support brand affinity and engagement
- Convert approved volunteers to engaged participants through email outreach and additional individualized follow up
- Build relationships with local Clubs and College Loops for recruitment and support purposes
- Host office hours/cohort meetings to support volunteers in Clubs and Mentoring Corps implementation
- Communication
- Execute strategic proactive communication campaign to support the following initiatives:
- Check ins on Club progress at predetermined intervals
- Solicit renewal applications for existing Clubs
- Generate interest in and applications for the new Mentoring Corps programs
- Track application conversion and propose interventions for low submission or registration rates related to above campaigns
- Field inquiries from volunteer Clubs Facilitators and College Mentors via email, phone, or videochat, including:
- Registering for and navigating Girls Who Code HQ
- Setup and execution of the Clubs and Mentoring Corps curricula
- Student recruitment and retention
- Curriculum preparation, structure, and execution
- Participation in Mentoring Corps
- Collect and share participant feedback and success stories
- Event Planning and Execution
- Update production materials (slide decks, runs of show, etc.) that support successful programmatic events
- Facilitate trainings on programmatic roles, responsibilities, and expectations for all stakeholders
- Assist Mentoring Corps participants with scheduling virtual and in-person events
- Manage backend systems and user platforms to track deliverables and program completion for stipend fulfillment
- Represent Girls Who Code at targeted meetings, community events, and conferences to increase brand affinity and engagement
Qualifications
- Strong customer-service orientation and follow through; driven to adapt and problem solve
- Excellent communication skills; ability to present information to and work with a variety of internal and external stakeholders
- Process-oriented, with a successful track record in shaping and implementing new procedures with an eye toward efficiency, such as event planning, communication campaigns, and stipend remittance
- Reliable internet connection
- Attention to detail and an eye for consistency and branding
- Comfortable working independently and being a part of a remote, distributed team
- Experience within academically and culturally diverse classroom community in a teaching or operations role strongly preferred
- Experience with Google Suite and Salesforce preferred
- Familiarity with marketing tools such as Mailchimp, CampaignMonitor a plus
- Computer science experience is not required
- Bachelor’s degree or equivalent professional experience preferred
- Passion for our mission to close the gender gap in technology fields through a commitment to diversity, equity and inclusion
Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs.
Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas.
GWC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. For individuals with a disability who would like to request an accommodation, please contact hr@girlswhocode.com