Head - US Talent Delivery

Glider AI | Bangalore, India | US Shift: 9 PM – 6 AM IST | Full-Time

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About Glider AI :

Glider AI is the #1 Skills Validation Platform in HR Tech (G2, 2024), trusted by Fortune 500 companies across Fintech, IT services, and enterprise sectors. We don't just sell recruiting software — we deliver hiring outcomes.

Our AI-powered platform handles full-funnel talent acquisition: sourcing, assessment, interviews, and fraud detection. We're growing fast and looking for a delivery leader to own our US talent operations from India.

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The Role

This is a high-visibility, high-impact leadership role. You'll own end-to-end delivery for our US enterprise client accounts — acting as the critical bridge between our India-based recruiting team and Fortune 500 clients in the US.

This is not a traditional staffing role. You'll lead delivery on an AI-powered platform, work with outcome-based SLAs (time-to-present, acceptance ratios, cost-per-presentation), and directly shape how Glider scales its delivery capability globally.

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What You'll Own

· Lead a team of recruiters and schedulers running high-volume US-shift talent delivery operations

· Own client SLAs: time-to-first-presentation, candidate acceptance ratio, quality scores, and cost-per-presentation

· Serve as the primary escalation point for US enterprise clients — managing expectations, resolving issues, building long-term trust

· Run daily standups, weekly pipeline reviews, and monthly client performance reporting

· Hire, train, and coach team members; build a culture of accountability and continuous improvement

· Work directly on Glider's AI platform — optimize recruiter workflows, assessment pipelines, and outbound sourcing sequences

· Partner with US leadership to onboard new clients and scale delivery operations

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What You Bring

· Experience: 15+ years of experience in US IT staffing or talent delivery

· Leadership: Proven track record managing a team of 10+ recruiters in a high-volume, performance-driven environment

· Tech Recruiting: Deep familiarity with US tech hiring — mobile (iOS/Android), backend, full-stack, Java, Python

· Delivery Models: Experience with outcome-based or RPO delivery models is strongly preferred

· Tools: Comfortable with ATS platforms and sourcing tools (LinkedIn Navigator, Apollo, Findem, GitHub)

· Communication: Strong English communication — you will be on calls with US enterprise clients daily

· Mindset: Thrives in a startup environment: fast-moving, data-driven, low ego

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Why Join Glider

· Work with AI-powered recruiting tools that are genuinely ahead of the market

· Direct exposure to Fortune 500 US clients from day one

· Competitive compensation + performance bonus tied directly to delivery outcomes

· Be part of a company redefining how the world hires talent

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About the US Shift

This role requires working US business hours from our Bangalore office (approximately 9 PM – 6 AM IST). This is non-negotiable and essential to serve our US enterprise clients in real time. We offer shift allowances and additional benefits to recognize this commitment.

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