Senior Manager, People Operations
Guild
At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. All salaries ranges are standardized nationwide and will not vary by region.
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If you are an Internal Candidate, please apply via our Internal Job Board.
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- Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner - holding self and others accountable to meet commitments
- Create Belonging - recognizing the value that different perspectives and cultures bring to our company
We are seeking a dynamic and strategic Senior Manager of People Operations to lead and optimize our People Operations team. This role will build and implement effective processes that provide a seamless employee experience from onboarding through offboarding, with a strong emphasis on quality, scalability, and automation. The ideal candidate will be metrics-driven, adept at using data to inform decisions, and will provide consultative advice to executives, managers, and employees on people processes and infrastructure.
Role Responsibilities:
- Lead the development and execution of comprehensive People Operations strategies from onboarding to offboarding, with a focus on a seamless employee experience, quality, scalability, and automation.
- Build and manage a metrics-driven team that leverages data insights to inform decision-making and provide actionable information to management and stakeholders on People initiatives.
- Serve as a trusted advisor to internal clients, including executives, managers, and employees, on People processes and infrastructure.
- Develop, review, and ensure compliance with all People policies and procedures, monitoring new laws and regulations at federal and state levels.
- Oversee cross-functional projects related to HR compliance, information security audits, onboarding, offboarding, contingent workforce management, HRIS data integrity, and more.
- Serve as a strategic partner to business users and functional leaders, continuously improving and scaling service delivery.
- Provide subject matter expertise and act as an escalation point for complex employee and operations-related issues.
Additional Responsibilities:
- Manage team rhythm and engagement through regular meetings, one-on-one sessions, and career development discussions.
- Act as a subject matter expert for the team and stakeholders, providing support and guidance on various systems and processes.
- Oversee and audit HR systems, including data integrity, employee change forms, terminations, new hires, and benefits.
- Manage the immigration program, including visa sponsorships, working closely with external immigration attorneys.
- Own the development and implementation of time-off policies and SOC audit support.
- Serve as the product owner for Workday modules, including Core HCM, Time Tracking, and Absence Management.
Competencies:
- Proven experience building and implementing People programs and processes from the ground up, with a demonstrated ability to drive change and influence stakeholders.
- Strong communication and collaboration skills, with experience working across diverse teams and organizational levels.
- Ability to manage multiple tasks and complex projects with attention to detail and a focus on meeting deadlines.
- Strategic thinker capable of addressing both tactical and operational challenges in a fluid environment.
- Self-starter with the ability to thrive in fast-paced environments with minimal guidance.
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $120,000 - $147,000, as well as company stock options.
At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.
Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.
Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
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I understand and agree to Guild's use of my information in accordance with Guild's Privacy Policy and, for applicants that are residents of the State of California, Guild's Applicant Privacy Notice and California Notice at Collection.