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National Admissions Advisor



United States · Remote
Posted on Friday, April 21, 2023

Are you an active and inspiring communicator? Are you looking for an opportunity to change people’s lives with new professional opportunities? Do you prefer to work with like-minded people and cutting edge products?

If so, let us introduce you to ThriveDX, our global Digital Skills Education company.

ThriveDX (formally HackerU) is a Global leader - on the cutting edge of digital skills training and transformation. For more than a decade, we have trained thousands of industry experts as well as governments, military, intelligence, law enforcement agencies and top tier enterprises.

Originally founded within Israel’s vibrant high-tech ecosystem, ThriveDX brings a depth of experience and knowledge to partner with continuing education programs, preparing learners and helping them gain employment in a rapidly growing digital workforce.

From top universities like University of Miami, University of Michigan, New York University and California State University - we provide a turnkey solution that propels students into meaningful careers. Through these partnerships ThriveDX is working to uplift learners of all socio-economic backgrounds to close the global digital skills gap one student at a time.

We are recruiting a highly organized and effective Sales professional to promote the programmatic success of the organization and its client Universities.

If you’re an experienced, motivated, and energetic National Adviser looking for a family-like, fun, and dynamic work environment, this is the job for you!

Your Role:

  • Develop a thorough understanding of ThriveDX educational service model to accurately and appropriately communicate with and identify potential students.
  • Provide educational, professional and personal support through the student’s journey from point of enrollment into class start, the extended program & new career by establishing positive rapport, accessibility and a measured degree of accountability
  • Guide students through securing funding for the extended program
  • Meet 1:1 with student in virtual meetings, exam nights and in weekly check in calls
  • Acts as enrolled students and instructors primary point of contact for all administrative and non-instructional matters prior to introduction class start and during.
  • Build symbiotic relationships with Instructors to provide optimal student engagement and success
  • Facilitate new student orientation, participate in exam nights, and conduct presentations
  • Administers periodic feedback surveys to all students to ensure that their experience in the classroom and with instructional content are meeting expectations
  • Ensures students are meeting performance expectations through daily attendance checks, weekly reviews and immediate grade reviews
  • Coordinates with students and instructors to proactively problem-solve and manage emerging challenges
  • Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes.
  • Express and share program details and career opportunities with inquiring potential students to build interest and excitement.
  • Assist in building brand awareness.
  • Answers questions and offers other information as requested or needed.
  • Perform outbound calls to maintain consistent communication with the enrolled student population.
  • Highly motivated and determined to reach target driven goals
  • Resilience and the ability to cope with rejection
  • Ability to self-motivate to achieve and exceed minimum KPI goals on a team and individual basis
  • Accomplish organizational goals by accepting ownership over new and different requests
  • Other duties as assigned

Our Ideal Candidate:

  • 6+ years working in a Call Center environment, account management and/or as an Admissions Advisor in a higher education environment
  • 4+ years of experience working in Education or similar fields REQUIRED.
  • 1-5 years of managerial or supervisory responsibility in an Educational environment.
  • Exceptional phone presence and the ability to build strong and impactful relationships telephonically.
  • Demonstrated success cultivating relationships via phone to educate, evaluate and motivate students.
  • Willing to meet the challenge of working in a fast growing hi-tech company.
  • Can effectively manage a variety of complex initiatives in varying environments and cultures.
  • Ability to multitask and prioritize competing deadlines and projects.
  • Highly motivated and determined to reach target-driven goals.
  • Excellent command of the English language, in both written and verbal communications.
  • Behavioral elements such as adaptability, resilience, resourcefulness, enthusiastic and meticulous are highly preferred.
  • Understand and embrace a metrics driven operation.
  • Google Suite experience preferred

Hours: Bootcamp classes & Exam nights are held in the evenings. It is the expectation of this role to hold appropriate office hours and to accommodate the schedules and needs of the students, instructors and university staff.

Please Include in your Resume:

  • % of Quota Attained
  • Metrics/ Key Performance Indicators in prior roles
  • Ranking within past organizations
  • References

Core Values

Different is Good - At ThriveDX, we are a diverse, global family of lifelong learners, innovators, and education advocates.

Community is Everything - Passion, enthusiasm, and support is interwoven into the fabric of our growing community of lifelong learners.

We Courageously Make Change- We’re not afraid to ask the big questions and then work to create the solutions.

We deliver on our Promises - We hold ourselves accountable for all that we do, for every partner we serve and every learner we support.

Excellence is the only Option- Because we are passionate about education, technology, and advancement for our global community, we expect nothing but the very best from ourselves, our products, and the experiences we provide.

Hiring Process

  • The initial conversation will be a zoom interview with a member of our talent acquisition team for 20 minutes.
  • Followed up by a 45 minute zoom interview with a manager from the National Admissions team
  • A final 45 minute interview with a member of the leadership team

Our Offer

  • Competitive benefits package: Medical, Dental ,Vision, 401k (employer match), Paid-time off, Volunteer Time off, 100% remote

Your Success is our Success

If you are an exceptional team player who is ready to break down walls and forge into uncharted territories, if you want to lead a team of ambitious, passionate and like-minded individuals, then this role and this company is for you!

If you are a Self-starter with a “deploy on day one” mindset who has the confidence and ability to bring substantial value to the organization on an immediate and continued basis, you are the perfect match for us.

We are a group, a family, dedicated to changing-lives with a “Work hard – Play hard” attitude, who value individual contributions towards the collective goal and we cannot wait to meet the next member of our team! (and YES, we mean you)