About You – experience, education, skills, and accomplishments

• A minimum of one year of experience in a client-facing administrative role
• Proficient in English
• Bachelor's degree and /or equivalent work experience

It would be great if you also had . . .

• Familiarity with Argos renewal management
• Paralegal qualification, IP training/certificates or equivalent
• Working experience and analytical skills to assess data and identify opportunities for performance enhancement, ensuring the highest level of service quality.
• Advance in Microsoft Office Suite, including MS Word, Outlook, Excel, PowerPoint, etc.

What will you be doing in this role?

• Assisting clients by facilitating smoother processes for docketing, filing, managing, and enforcing intellectual property rights across different jurisdictions by utilising their knowledge of IP rights and the international systems for their protection.
• Managing the IP Management Systems by calendaring statutory and non-statutory deadlines, reviewing patent and trademark prosecution documents, and ensuring data integrity.
• Prioritizing docketing/de-docketing requests, facilitating timely filing of applications and responses, and coordinating with stakeholders.
• Preparing and filing documents with the Patent and Trademark Office, tracking foreign filing deadlines, and maintaining accurate records in compliance with the standard operating procedures (SOPs).
• Liaising with international associates to manage foreign filings and prosecution activities.
• Support administrative tasks related to patent and trademark prosecution while staying updated on PTO guidelines and procedures.
• Support the new members within the team with process training, providing query support, and performing quality checks.

About the Team

Our IP Service Operations team is a vibrant, collaborative group where curiosity and growth are part of everyday work. We handle each stage of the trademark process with care and precision — from initial searches to registration and ongoing maintenance — all while working closely with global clients and legal partners. It’s a team where knowledge is shared, support is constant, and every contribution makes a real impact.

Benefits:

• Holidays: 25 days paid leave per annum
• Private Health Insurance
• Paid Lunch
• Yearly Bonus
• Yearly Merit Plan
• My Learning Platform
• Fit Pass
• Life Insurance
• Accident Insurance
• Company bicycles for rent free of charge

Hours of Work:

This is a full-time position, CET working hours. This is a hybrid position working in the office for a minimum of 3 days every other week.

Only shortlisted candidates will be contacted.

#LI-Hybrid