Designation: Inside Sales Specialist/Executive

Location: Mumbai / Noida (WFO)

Reports to: Business Development Manager

Principle Accountabilities:

• Proactively identify cross-selling/up-selling opportunities with the existing customers
• Establish relationships with the customers of the company
• Understand customer requirements and pass on insights for product portfolio improvement based on customer interaction/feedback

Work Dimensions:

• Preparing short-term and long-term sales plan to achieve pre-assigned targets
• Consistently achieve revenue targets in line with team/organizational objectives
• Identifying references through the existing customer base to increase the sales pipeline
• Maintain database of current as well as prospective customers
• Prepare and provide a weekly schedule of planned activities
• Help optimize existing business operations procedures to reduce costs

Work Context:

• Operate in a fast-moving, high-growth, entrepreneurial environment
• Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances
• Achieving the monthly sales targets
• Convert leads received through various marketing channels
• Ensure customer satisfaction with effective communication
• Advise higher Management about the customer needs and requirements
• Strong problem-solving ability and pay strong attention to detail

Role Requirements:

• Graduation or equivalent/ MBA preferred in a related field
• 1-8 years of experience in B2C sales and Inside Sales from the EdTech industry
• Must be a team player
• Identify and develop sources to increase sales leads
• Excellent written and verbal communication skills timely reporting as required