Senior Delivery Manager
iSchoolConnect
Designation: Product/ Business Lead
Location: Borivali West Mumbai - WFO
Reports to: Head of Product
Principle Accountabilities:
● Build and maintain profitable relationships with key clients.
● Ensuring regular contact with existing clients to maintain our company's presence.
● Conducting in-depth needs assessments to better understand each client's requirements.
● Communicate effectively with clients, and other stakeholders and manage their expectations. Act as a primary liaison between all stakeholders.
● Are NOT a passenger in the team but a key driver for delivering on the strategic objectives of the business.
● Are NOT simply a product manager but a thought leader for your responsibility area(s).
Work Dimensions:
● Need to be obsessed with product metrics such as conversion rates, new customer growth rate, NPS, active users, session lengths, feature usage etc.
● Have complete ownership of one or more core workflows on the iSC platform.
● Have to manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, roadmap execution, customer needs, designs, and product requirement documents.
● Leverage user research & data to form a deep understanding of the market dynamics.
● Are as comfortable building new features from scratch as well as scaling existing features to delight users.
● Collaborate closely with Design, Engineering, Data Science & other business functions to define the vision and roadmap for your product area.
● Translate product priorities into tasks for developers, break product management’s epics into user stories, arrange and prioritize sprints, evaluate progress at each stage of development
● Answering dev questions about the reasoning for user stories or tasks
● Anticipate the customer needs and client requirements and prepare the backlog accordingly.
Work Context:
● Excellent written and verbal communication skills and a good listener.
● Must have a keen desire to learn and take work ownership
● Self-driven and motivated
● Strong problem-solving ability
● Pay strong attention to detail
● Must be a team player.
Role requirements:
● 3-6+ years of product management experience in the internet/e-commerce/marketplace business
● MBA from a Tier-1 college
● B2C product management experience is preferred
● Prior experience with search/recommendations or product growth is a bonus
● Comfortable taking on a people management role over time
Why Join Us:
● Drive innovation in the education space by expanding iSC into uncharted territories
● Satisfaction of creating material impact by helping millions of users be successful in their career
● High visibility role with complete ownership of your product area
● Quality peer group across all functions (Tier-1 colleges and/or top organizations)
● An entrepreneurial environment with a high potential for learning & career growth.