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Senior Delivery Manager

iSchoolConnect

iSchoolConnect

Mumbai, Maharashtra, India
Posted 6+ months ago

Designation: Product/ Business Lead

Location: Borivali West Mumbai - WFO

Reports to: Head of Product

Principle Accountabilities:

● Build and maintain profitable relationships with key clients.

● Ensuring regular contact with existing clients to maintain our company's presence.

● Conducting in-depth needs assessments to better understand each client's requirements.

● Communicate effectively with clients, and other stakeholders and manage their expectations. Act as a primary liaison between all stakeholders.

● Are NOT a passenger in the team but a key driver for delivering on the strategic objectives of the business.

● Are NOT simply a product manager but a thought leader for your responsibility area(s).

Work Dimensions:

● Need to be obsessed with product metrics such as conversion rates, new customer growth rate, NPS, active users, session lengths, feature usage etc.

● Have complete ownership of one or more core workflows on the iSC platform.

● Have to manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, roadmap execution, customer needs, designs, and product requirement documents.

● Leverage user research & data to form a deep understanding of the market dynamics.

● Are as comfortable building new features from scratch as well as scaling existing features to delight users.

● Collaborate closely with Design, Engineering, Data Science & other business functions to define the vision and roadmap for your product area.

● Translate product priorities into tasks for developers, break product management’s epics into user stories, arrange and prioritize sprints, evaluate progress at each stage of development

● Answering dev questions about the reasoning for user stories or tasks

● Anticipate the customer needs and client requirements and prepare the backlog accordingly.

Work Context:

● Excellent written and verbal communication skills and a good listener.

● Must have a keen desire to learn and take work ownership

● Self-driven and motivated

● Strong problem-solving ability

● Pay strong attention to detail

● Must be a team player.

Role requirements:

● 3-6+ years of product management experience in the internet/e-commerce/marketplace business

● MBA from a Tier-1 college

● B2C product management experience is preferred

● Prior experience with search/recommendations or product growth is a bonus

● Comfortable taking on a people management role over time

Why Join Us:

● Drive innovation in the education space by expanding iSC into uncharted territories

● Satisfaction of creating material impact by helping millions of users be successful in their career

● High visibility role with complete ownership of your product area

● Quality peer group across all functions (Tier-1 colleges and/or top organizations)

● An entrepreneurial environment with a high potential for learning & career growth.