Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

The People Service Centre Specialist (PSC) role is a great way to learn about HR systems (Workday), data, and processes by supporting the People Organization function within Wiley. The PSC supports our employees across a variety of People Org-related services, including responding to customers’ questions and needs, advising on People Organization policies and practices, and executing transactions that support colleagues' needs. Additional responsibilities include administration, regular communication, research, problem-solving, and auditing of system information.

How you will make an impact:

• Candidate should have expertise to manage employee life cycle in Workday (or equivalent).
• Continuously review and evaluate current processes and recommend areas of improvement.
• Data Management: Maintain accurate records of all relocation and immigration activities, ensuring data integrity and confidentiality.
• Support the end-to-end process of global mobility assignments, including relocation, immigration, tax, and compliance.
• Monitor ongoing mobility cases in Workday, ensuring timely progression through the process and weekly updates to Managers, People Business Partners, Global Mobility, and Colleagues
• Provide guidance and support to employees and managers regarding global mobility processes and requirements.
• Help coordinate work permits and visa applications for international relocations and assignments.
• Update Workday in collaboration with Global Mobility, People Business Partners, Regional People Partners, payroll, and finance teams to ensure accurate and timely processing of international relocations and assignments.
• Interact with external vendors, such as relocation providers, immigration firms, and tax consultants.
• Ensure all invoices for global mobility are processed in a timely manner and coded to correct cost centers.
• Support employees and managers on global mobility policies, processes, and cultural considerations.
• Ensure alignment with global mobility policies, procedures, and guidelines
• Maintain accurate and confidential employee records related to global mobility assignments. Draft international transfer letters and local contracts as needed for review.
• Supports the People Service Center team in managing ongoing Workday cases beyond global mobility cases

What we are looking for:

• Knowledge of Workday experience or equivalent HRIS is preferred but not essential.
• Strong attention to detail and accuracy.
• Excellent communication skills.
• Experience supporting global mobility and international assignments is desirable, not essential.
• Understanding of global mobility policies, immigration laws, tax regulations, and compliance requirements is desirable, not essential.
• Excellent communication skills.
• Ability to work cross-functionally with various departments.
• Experience with global mobility software or tools is a plus.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

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