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Inside Sales Account Manager/Sales Coordinator

John Wiley & Sons

John Wiley & Sons

Sales & Business Development
Melbourne VIC, Australia · Melbourne, VIC, Australia
Posted on Mar 19, 2026

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

We have an exciting opportunity for a talented and energized Sales Coordinator looking to take the next step in their career. If you’re working in a similar role within publishing or have experience on the retail side with a desire to work for a vibrant, inclusive and growing Trade publisher then we’d love to hear from you.

Reporting to the Director, Sales & Marketing within our Trade team, the Sales Coordinator / Inside Sales Account Manager is a hybrid position that provides administrative sales support as well as owning a territory, driving the sales of Wiley products and working to achieve revenue goals.

How you will make an impact:

  • Join a dynamic, cross-functional team where you'll collaborate to drive success and support an energetic sales team.
  • Master the art of multitasking as you juggle priorities between customers, authors, and internal colleagues
  • Be the friendly face (or voice!) helping customers with their sales inquiries.
  • Crush your goals by managing current accounts while hunting down new opportunities.

What we look for:

  • A self-motivated with a pro-active individual.
  • Exceptional written and oral communication skills.
  • Ability to work in a fast-paced environment.
  • Excellent problem-solving abilities.
  • High attention to detail.
  • Effective planning and organisational skills.
  • Ability to foster strong relationships both internally and externally.

Why should you join Wiley?

  • The team! You'll join a talented group of professionals truly passionate about the work we do.
  • An open and inclusive workplace. Wiley is committed to a diverse workforce and a work environment where all colleagues are valued and can thrive.
  • Central CBD office location and a hybrid work model

Ready to make your mark? Discover more about Wiley’s growing trade list covering Wealth, Work and Wellness at trade.wileydirect.com.au.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

#LI-YZ1

Job Posting Title:

Inside Sales Account Manager/Sales Coordinator

Location:

Melbourne, AUS